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  1. Notification | Xero Tax (AU) - Email when a return goes to Error tab

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    22 comments  ·  Practice tools  ·  Admin →
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    Accepted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi community, we’d like to share that we’ve introduced tax widgets in Xero Partner Hub so your practice can see how many returns are sitting in the Error tab.

    We’ve also improved ATO response times, so returns will come back from the ATO faster and you’ll be alerted to errors sooner.

    We’d love your feedback on whether these improvements address the needs behind this idea, or whether there are still situations where an email notification would be more helpful.

    Sue Donovan supported this idea  · 
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    Sue Donovan commented  · 

    As a bookkeeper in an accounting practice, an email alerting the user when the tax return or activity statement has an error would be a major improvement in processing. If I don't specifically look in the errors tab, then there is a risk that the return could be lodged late and attract a penalty for the client.