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Currently all ITR Notices of Assessment that come to Xero Tax with a variance are marked with an orange dollar sign ($).

It would help with variance investigation and client contact if the variances were colour coded so that positive variances (those that increase a refund or decrease a payable) are in a blue $, while negative variances (those that decrease a refund or increase a payable) are in the orange $. I would suggest green, but green is often used for 'this has been assessed and confirmed' so blue is a good compromise.

This will give a visual indication of whether the variance is in the client's favour or not, which may help with investigation and contacting the client.

It's only a small suggestion/change, but would add just a little visual assistance to the process.