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  1. 2 votes

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    Hi team, we've created this idea to track interest on setting default view for the Filed tab on Tax Manager. We’ve moved this to Gaining Support so we can continue gathering feedback. If this would be useful, add your vote and share how you’d like the default view to work.

  2. 190 votes

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    Hi everyone, we appreciate the input that you’ve all contributed to this idea, and understand the extra work coding a bank transaction to the wrong account can create.

    To be upfront, this idea is currently Not in the pipeline. While we see the value this feature can bring, it's not something the product team is actively working on or planning in the near future.

    In the meantime, the current workflow using the Remove & Redo feature allows you to delete the transaction from the incorrect bank account and re-enter it in the correct one.

    We know this isn’t ideal, but it’s the most reliable option for now.

    We’ll continue to monitor votes on this idea. Your support helps us better understand where improvements are most needed.

    Jen Heath supported this idea  · 
  3. 89 votes

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    Hi community, thanks for your interest on this. While being able to move a Tax Return to another job is something we may look to do later, it's not in the near term plans. For now, we'll continue to collect and monitor your feedback, and share if there's any progress.

    Jen Heath supported this idea  · 
  4. 75 votes

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    Jen Heath supported this idea  · 
  5. 2 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

    Jen Heath shared this idea  · 
  6. 3 votes

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    Thanks for sharing this idea, Jen. We understand the request for bulk archiving from the Notices of Assessment tab and an Assessment Status column. Having these options in Tax Manager could make it easier to manage completed returns without moving between different views.

    I’ve updated the status to Gaining Support so we can continue tracking community interest. If this could improve your workflow, add your vote and let us know which part of the post-filing process you’d find most useful.

    Regarding your suggestions on Tax Manager default view, I've created a separate idea for this and added your vote there.

    Jen Heath shared this idea  · 
  7. 75 votes

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    Hi there. With Payday Super changes coming soon, we know many of you will be thinking about how the new super payment timing will work for your business. It’s something we’re keeping a close eye on too.

    While this particular idea isn’t currently on our product team’s roadmap, it’s on our radar and we’re actively monitoring the feedback here.

    There are also a couple of related ideas focused on super payment timing that are already in development:

    AU Payroll: Superannuation > standardised payment date aligned with PayDay Super - In Development

    AU Payroll - Payday super reminders - In Development

    If either of these would help, we’d really appreciate you adding your vote.


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    Jen Heath commented  · 

    I came here to add this exact product idea. Ideally the execution would allow for full flexibility - just add a 'process date' to the super batch approval.

    If you have cash to pay it today and you're happy to pay in advance, you can do so. If you want to post-date the super to due date or some other future date, you can select to do so (with eg a drop-down - process now - process on due date - select date).

    Even in week to week processes, so many businesses have multi-day approval processes for payroll (eg timesheets submitted Monday, payroll processed Tuesday, payment uploaded Wednesday for payment) and at times even a single day difference between processing and payment uploading can create an end of month, end of quarter or end of year reconciliation mis-match (which is not illegal, but is a complete nuisance).

    Obviously as people have noted in other comments, the issue is further exacerbated in businesses where wages may be bulk-processed in advance eg due to annual leave or planned sick leave, or even due to the business arrangement (eg all staff are related parties on salary, bookkeeper only works in the file once a month and processes all payroll in advance for the month).

    Jen Heath supported this idea  · 
  8. 72 votes

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    Great to hear you're diving into the new experience, Michele. Thanks for taking your time to share changes that you could feel could add benefit.

    We'll get a feel for the interest from other beta users from your idea here and I'll make sure to share if our product teams make any plans around this.

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    Jen Heath commented  · 

    I think this idea is the same as my idea, which is to allow advisors to create a homepage view, and then 'publish' it to the client as their default view.

    Some of the default widgets or inclusions would confuse some of my less tech savvy clients, and they would not necessarily have the time, interest or ability to customise their own homepage view - however if I could complete this customisation for them as a one-off job and then push that view out to them, I can talk them through our chosen layout, including the value-adds and the way I've set it up to be as simple as possible for them.

    Jen Heath supported this idea  · 
  9. 187 votes

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    Hi everyone, we appreciate and want to thank everyone for feedback on the responsiveness of the new Homepage. This has been shared back with our product teams as they continue to develop this experience.

    At this stage, there are no plans to fix the number of columns when using the Homepage. However, our team will continue to monitor usage on this closely.

    One recent change we’ve introduced is that the Homepage layout can be saved at each screen size.

    For example, if you set up and save the Homepage layout for your laptop and then move to a larger monitor you’ll see this adapt. However, if you ‘edit’ the Homepage and save the layout separately from your monitor Xero will remember the layout for each screen size. You should only need to do this once for each screen you use.

    We’re looking at enhancing the edit layout experience soon to…

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    Jen Heath commented  · 

    I agree with Heather's comments - I customised my homepage on a 3-wide monitor, and I'm now looking at it on a 4-wide monitor which I use once per week and it is completely different and nowhere near organised the way I originally intended.

    The ability to either set a column, or 'lock' a homepage view once you have set it up (eg within my own file, having a locked view for '3 column' and '4 column' so that I can set each separately or stick to 3 column only if preferred) would be fantastic.

    Jen Heath supported this idea  · 
  10. 74 votes

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    Awesome to hear you're getting a feel of the homepage, Charles. Thanks for taking your time to feedback on what changes would make the most impact for you.

    I'll make sure to share your feedback with our product teams. For now we'll get a sense of interest from others in the beta here, and I'll keep you updated if any plans for a global setting are made.

    Jen Heath supported this idea  · 
  11. 114 votes

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    Good to hear the value you'd see in having more visibility of GST from your homepage. Thanks for sharing with us here.

    Our product teams are paying close attention to the feedback we're receiving through this forum, and I'll let you know if there are any updates surrounding this, here.

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    Jen Heath commented  · 

    To add to this, as well as just GST, perhaps a widget allowing you to add/toggle the various liability accounts that contribute to total BAS debt (eg PAYG Withholding, GST etc) or a widget that draws in the total figure from the current period activity statement in draft form and links to that activity statement for review.

    Jen Heath supported this idea  · 
  12. 123 votes

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    Thanks for your idea, Simone. Gosh that is a lot of bank accounts I can see why a search would help. No immediate changes planned for this but I'll share your feedback with our product team and we'll get a sense of others that'd find this useful from your idea, here. 🙂

    Jen Heath supported this idea  · 
  13. 798 votes

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    Hi everyone, thanks for your continued feedback and we appreciate you sharing your sentiment here. We’re continuing to evolve the Homepage experience to better meet more of our customers’ needs, and your input is a big part of shaping those improvements.

    One of the strongest themes in the feedback has been widget sizing. We’ve now released resize options for the Tasks, Invoices owed to you, Bills to pay, and Net profit and loss widgets, in addition to the Chart of accounts watchlist and Cash in and out widgets.

    For the small size Invoices owed to you and Bills to pay widgets, once you’ve saved your Homepage, you’ll also see an option to toggle the chart on or off if you’d prefer to focus just on the figures.

    There’s more updates in the works, and I’ll keep sharing further updates with you here.

    Jen Heath supported this idea  · 
  14. 406 votes

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    Hi everyone, we appreciate the attention this idea has been getting. It's really good to hear how we can continue to improve the Homepage for our differing customers needs. We understand not all the widgets maybe useful to every user, and the 'Edit homepage' button will let you add or remove widgets to reduce what you see on the Homepage.

    Taking on board feedback we're looking at the sizing of widgets and you'll find the 'Chart of Accounts' and 'Cash in and out' widgets are now smaller by default with an option to 'Make larger' - You can follow further updates for this on the idea here.

    We have plans to dig deeper into possible 'view' options (like the different levels of views being asked here) in the new year and I'll share further updates here when this gets picked up. 🙂

    Jen Heath supported this idea  · 
  15. 6 votes

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    Thanks for submitting your idea and detailing the changes you're looking for!

    We've reviewed your suggestion, and it's now open for community support and feedback. The next step is to get your colleagues involved! Encourage them to vote and comment—the more input we receive, the clearer the benefit is for everyone

    Jen Heath shared this idea  · 
  16. 12 votes

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    Thanks for sharing your idea regarding paid and unpaid leave allocation, we love hearing the ideas that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it.

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

    Jen Heath supported this idea  · 
  17. 2 votes

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     ·  2 comments  ·  Practice tools  ·  Admin →
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    Jen Heath commented  · 

    I accidentally claimed 0% of my clients five-figure investment management fees and had to amend the next year, feeling like a peanut!

    Jen Heath shared this idea  · 
  18. 9 votes

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    Thanks for the detail in your last message, Carlo. We appreciate some users may expect this to work differently, however as you have noted the files preview for PDF's is driven by the browser settings.

    If you're finding your PDF's download rather than being able to view them in your browser we would recommend looking at your browser settings to make sure the option to view in browser has been selected (as per the screenshot you shared).

    Being upfront this is not behavior that we're looking to change in the near future.

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    Jen Heath commented  · 

    I note this issue also occurs in Firefox. Xero has advised that the issue has to be solved at the browser level so we may be hard out of luck, but perhaps Xero's dev team could ensure the PDF preview process is operating as efficiently as possible, or find a way to 'work around' these browser issues.

    Jen Heath supported this idea  · 
  19. 235 votes

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    Hi community, we really appreciate your feedback on this and hearing why you'd like to be able to change the organisation's name that's shown when sending invoices from Xero.

    This is on our teams radar, and is something they may look into longer term however we want to be open that it's not in the current roadmap.

    We'll continue to track and keep across the interest from our community, and if there's any news to share we'll update you on this, here.

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    Jen Heath commented  · 

    I can only further agree with the existing comments. As a start, I cannot believe that the Organisation Settings even have a field that is called 'legal / trading name' given that legal name and trading name are two completely separate things.

    Someone in the Dev team has decided to draw on this thinking it's a 'trading name' when for various requirements, the entity's legal name does have to be in this field, and as a result this is causing major issues.

    Surely the simple fix, which is required immediately, would just be deleting this legal name header from the top of the e-mail template entirely (given we can't edit it in any way) and only reinstating it when it is either editable or when the organisation settings are flexible enough to allow for multiple trading names.

    Jen Heath supported this idea  · 
  20. 305 votes

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    Hi team, following on from my last update though our position remains that we don't have plans for making all reports available in report templates we wanted to share a recent change we have made.

    We have unlocked the ability to add client-specific custom reports to Adviser packs, giving you additional flexibility and more comprehensive reporting, which we know has been a key request for some in the idea here.

    As mentioned in our last post - we're very keen to continue to understand the interest in specific reports, so if not already please make sure to add your support or start an idea for a the report you'd like to see. Thanks

    Jen Heath supported this idea  · 
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