Files - PDF File Preview
In files, previewing a PDF that has been uploaded or sent to files will not work for many chrome users.
Upon opening in files, it gives the error "This file can't be previewed with this browser."
This occurs if the user has google chrome, and has google chrome set to "Download PDFs" instead of "Open PDFs in Chrome."
Many people have chrome set this way. Other sites have somehow managed to make their PDF preview still work...hopefully Xero can implement this. The current setup makes it very hard to review uploaded files when they are in PDF format, as they have to be downloaded and opened, rather than properly previewing.
Carlo Emami
shared this idea
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Jen Heath
commented
I note this issue also occurs in Firefox. Xero has advised that the issue has to be solved at the browser level so we may be hard out of luck, but perhaps Xero's dev team could ensure the PDF preview process is operating as efficiently as possible, or find a way to 'work around' these browser issues.