XPM - Detect family group address changes and update all member records
I have a client family group with 4 people which lives at the same address and now they moved house, so I need to update their address in the system. Instead of updating the address for each individual, I am sure there is a way to prompt the system to detects this old address in XPM, it will then prompt me to change for all of them. I have seen this function when I was using the Solution 6 system about 15 years ago, so I am sure it is do-able.
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Johnny Chan
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Hey Johnny, thanks for sharing your idea!
Just checking, the steps below are not applicable here?
From our Change the address for all clients in a group article:
- Select Clients, then select the Groups tab.
- Click the name of the group, then click on one of the clients in the group.
- Click Options, then select Edit.
- Under Contact Details, edit the address details, then click Save.
- Click Update Related Clients' addresses
- (Optional) Click All Related Clients to filter related clients by relationships or group members. The filter only shows if the client has at least one relationship set up and is also a member of at least one group.
- Select the checkbox for each address you want to change, then click Update.
Let me know if I've got my wires crossed!