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feedback

I feel like a dedicated feedback board would be useful. As I don't feel there is currently an appropriate place to give feedback and notify support of things that are not working properly.
For example, I have the new GST returns to trial and there was an actual feedback box in Xero. Where i gave the feedback that i liked the new features but not the look. Now the feedback box is gone and I have just noticed that it tells you that there are unreconciled lines to code. But, they are for the next GST period. Plus the old format doesn't show the lines for next period so it seems unintended.

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Dylan Anderson shared this idea  ·   ·  Report…  ·  Admin →

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  • Afian Anwar commented  ·   ·  Report

    Dear Xero, your new invoicing UI is a mess and looks like it was designed by people with nothing better to do, or simply needed to look like they were doing something in order to keep their jobs. As a small business owner, I'm incredibly frustrated. For example, I was trying to mark an invoice as paid. Instead of just typing the date, I have to go through a date picker UI. Please fix - ty.

  • Kate Lin commented  ·   ·  Report

    can you bring back the easy "add payment" for invoice just like the bill side
    the new invoice system take more step and time to add payment as offset

  • Ricky Wong commented  ·   ·  Report

    I have some transactions, just bank transfer from one account to another. Xero has the function of auto matching it for bank reconciled, but when I used it, the reconciled report still showing it unreconciled. I have to remove and undo it, and match it manually. Not sure if it is a bug.

  • David Greenspan commented  ·   ·  Report

    Would you PLEASE for my sanity make double authentication and password entry every couple of hours of non-use a tick-box. Let it be our choice how secure we need our Xero to be. For us... it's not that important. Driving me to the point of looking for another software.

  • Ellen Wen commented  ·   ·  Report

    Hi team, when I add new quote, I want to create new contact by quotation, but it seems cannot add new contact by quote easily like invoice. Hope it can be updated. Thank you.

  • Jo Lyons commented  ·   ·  Report

    HONESTLY, the adjusted sale invoices. why do you software supplies constantly have to justify jobs by creating so much change. People don't want it and it disrupts work flow. Maybe try small changes and don't be so drastic. The new sale invoices is honestly not as good. Trying to copy, delete, apply payments, even adjust a date - just show the calendar again please!!! Very frustrating.

  • Graeme Thomas commented  ·   ·  Report

    I would also like to second the original post.
    Its difficult to easily supply feedback to Xero

  • Tanya Hollitt commented  ·   ·  Report

    Hi Yes,

    I want to give feedback about the recent changes, which has been annoying, as it continues to happen, I just get use to something and Xero changes it grrrr, before in bills it would highlight in green awaiting payment and grey in draft, now there's nothing, so when I go to bills I have to double check im looking at the right bill that it has been paid or not, or when it is due, when before it would have the indicator, just put it back the way it was it was more efficient at a glance to know what needed doing now

    I also agree with Richard Grapper, Accounting does not need the woke BS marketing, so over it being shoved down our throats at every turn

  • Richard Gapper commented  ·   ·  Report

    I agree with Dylan,

    Xero is making too many changes to the platform, "if it ain't broke don't fix it"!

    New Nav header is painful. Spending more time looking for the same stuff.

    Drop all the woke BS in your marketing.

    I love Xero but sadly it is going the way of MYOB.

    You are not listening to the customer, with both ears!

  • Dylan Anderson commented  ·   ·  Report

    Yes. That is how the old version works. In my firm we usually code up to the period end date as that is what we bill for. So when we go into the GST return and it says reconciled lines it makes it look like we have made a mistake. that is especially true if you have to revert it to a draft at a later time for a fix.