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195 results found

  1. Instead of asking a practice manager administrative to give you access, you can search clients already with your practice, and request access through Xero.

    This would save time of the person requesting, and also save time for the administrative person having to key in details as they will hopefully just be able to accept or decline the request.

    2 votes

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     ·  0 comments  ·  Xero HQ  ·  Admin →
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  2. The option to set the practice name as the sender for a query and not the Xero user. E.g. "Xero Accounting Group via Xero" and not "John Smith via Xero".

    2 votes

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  3. I'm being advised My Xero will be being replaced with Xero HQ. As an admin, one of my key roles is to grant user access. I like to confirm the access by sending/responding to the request with an email. In My Xero, I copy the name of the entity, and it's associated hyperlink, into my response email. When I do this in Xero HQ, there is no hyperlink associated with the entity name which means I need to navigate to the entity, grab the URL and hyperlink it manually.

    1 vote

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  4. The ability to transfer over previously submitted personal tax returns when transferring to a new partner account.

    1 vote

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  5. When setting up a new client in Xero, it would be great if we could select from a drop-down list the chart of accounts that we need instead of Xero automatically assigning one as we have found that it is assigning the wrong COA to the entities that we are creating. As an example - we have set up a Trust but have been given the COA for a Sole Trader. If we could have selected the Trust COA from a drop-down list, I believe it would give us a more accurate COA without the need to do so much…

    1 vote

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  6. Currently all Xero advisor certifications expire in December which is a really busy time for accountants in the UK and it's nearly impossible to get everyone to recertify at this time.

    I think it would be welcomed by all accountants if this could be moved to our quieter season in February/March and I think as a result a lot more people would recertify.

    2 votes

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  7. I have 100 clients (mainly 1040) and they are not in XERO. I would like to import them so that I can utilize XERO ASK feature to obtain documents / answers for Tax Prep at year end.

    5 votes

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  8. It would be useful to see a date when a client started using xero without having to try different dates in the audit trail.

    1 vote

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  9. Document Packs - User permissions

    The ability to lock down who can prepare doc packs vs who can send them. ie. We want admin to prepare but Director to send. Suggest view / prepare / send.

    3 votes

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  10. Xero sign/Adobe sign

    Esigning and the portal is excellent and very useful.

    I get worried unlike when you use Adobe DC directly, Xero Sign does not give trails of who signed back to you.

    Whilst probably not too likely things were not signedd correctly, I think we need more robust authentication with the IP address and the email address that was used to login being recorded into a report.

    The drill down to confirm the transaction is not very helpful and I cannot work out in the secured pdf where to easily see thse things.

    Most other providers have better…

    5 votes

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  11. Have a master overview of Xero accounts from different offices.
    The offices administrators staff level can only see their own Xero clients unless added to the master overall practice.

    2 votes

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  12. I would like if when setting up clients. Under the "Business" tab, instead of industry being so limited, for it to replicate Companies House & use the SIC codes.

    4 votes

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  13. Ability to preview attachment before downloading it.

    Purpose: Good for clients who want to preview the document without having to download it.

    11 votes

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  14. To record details of queries sent from Xero Ask such as
    - created date
    - Who created
    - date sent
    - who sent it
    - recipients that received the query

    Purpose: This would be helpful when a client says they have not received a query

    19 votes

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    2 comments  ·  Xero HQ  ·  Admin →
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    Appreciate wanting history for Xero Ask queries. 

    This was briefly looked into, however I do want to confirm that there are no plans for developing history for Xero Ask at this time.  


    We'll move the status of this idea back to submitted and continue to get a sense of the interest around this, here. 

  15. Option to choose where the logo is shown

    Purpose: Consistency with brand/business internal guidelines. Formalities and looking professional to clients/stakeholders

    32 votes

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    6 comments  ·  Xero HQ  ·  Admin →
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