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  1. Email notifications: Expenses - Awaiting approval and Approved claims

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    77 comments  ·  For small businesses » Business features  ·  Admin →
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    Accepted  ·  AdminKelly M (Community Manager, Xero) responded

    Hi team, we appreciate and thank everyone for feedback. While we began a roll-out for the notification changes mentioned in my last update, as shared in some of the recent comments this resulted in a fair amount of noise for some customers inbox.

    We've made the decision to turn off the recent notifications changes.

    We'd like to provide more controls around this so users can set a preference, however this does require a fair amount of work and not something we're able to do right now.

    Please know we have keen eyes on this idea and when we're in a position to progress this again I'll share news with you all here. Thanks

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    Peter Davis commented  · 

    Unfortunately, like most feedback to Xero, this topic is simply ignored. I've been following this thread for around 18 months and I don't remember Xero even acknowledging it, let alone engaging and trying to help. Very disappointing.

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    Peter Davis commented  · 

    I've posted several times on this topic. I agree that it is ludicrous that so simple a feature does not exist. Sadly, as far as I can tell, Xero have not even bothered to engage or explain their thinking and planning. Eventually will be a showstopper for using this service, as it's extremely inconvenient (especially for such an easy feature to implement!)

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    Peter Davis commented  · 

    I think is crazy that this functionality isn't in place, particularly when you consider how long these comments have been running. Will likely go with another provider if this is not added soon.

    Peter Davis supported this idea  ·