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I've been added to the approval email list and I don't even work for the business, I'm linked as the accountants, this is not working as it should.

How can we turn off this feature? This isn't helpful at all. It just adds noise to already busy inbox.

Another vote for the ability to turn this off please. Better still, offer choice. The ability to assign an approver to each submitter, and every person (submitters and approvers) to be able to choose if/how they are notified.

Agree, we need the feature to turn this on or OFF

How do you turn this notification off?
We have managers getting notified of staff expenses (which aren't there staff).
Because you don't offer the ability to assign staff to an approver.
This is creating issues with our management!

This is an awful feature Xero. You're now clogging up my inbox with emails that are not necessary. It is not up to you to decide how we manage our expenses internally and to what timeframe. We have a perfect system set up and now all expense approvers are getting this email every time someone adds an expense. Please give us the option to turn it off ASAP.

I contacted Xero to ask for help to turn this off, below is what I received.

They have used some of us as guinea pigs without consultation. Personal emails have been filled up with this nonsense!

This is disgusting behaviour from Xero and giving us no ability to turn it off! This is just another stupid reason to up the cost of using Xero and still not put in features we actually need like the ability to put bills on hold, so we don't pay them!

Xero consistently makes using this program a nightmare!

Who is the person in Xero who thinks " I know, I will selective some of our customers to spam! I will sit back and watch how many of them complain, then do nothing about it, I am also going to tell them we are not going to fix it"

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Thank you for reaching out to Xero support.

Currently, Xero does not offer an option to turn off email notifications related to expenses.

Because this is a new product feature recently launched. It has been rolled out to some users and organizations based on feedback, which you can find in the link attached below. If you'd like, you can comment on the idea to express your interest in having the option to turn this feature off for selected users. This feedback will be valuable for our product team to consider for future updates.

These notifications are designed to keep users informed about important updates and actions required as part of the expense management process.

I've attached some Xero Central articles for more information.

I am not a fan of this new email notification as I only use the expense app for my employees who have a company credit card, they are not getting reimbursed and I check these every few days to reconcile the receipts against the bank rec so these emails, (and there are many of them), are a big problem for us, like junk emails really. I would prefer the option to switch off, especially when using company money. My work around until Xero hopefully fixes this was to add a rule and send all the emails direct to a folder and then delete these weekly.

This is just silly!

We approved expense claims daily and definitely don't need an email for every single expense claim submitted. I can't believe Xero would implement such a silly "feature" for a few people too lazy to check their dashboard when there is more important reporting that really could be implemented that would actually be helpful to the majority of users!

We need a way to switch off these incredibly unhelpful notification that is just spamming multiple email boxes and wasting time!

Please get this either switched off or give us the choice to do it ourselves as a matter of top priority!

We have far too many emails coming through, the ability to be able to turn off the email notifications would be absolutely necessary

is there a way to turn this off? need this ASAP

Agree with all, please advise on how to turn notifications OFF

I have recently started getting emails when an expense is submitted for approval which is really annoying as we approve expenses once or twice a month so there is no need for us to have this. I have also received an email from our accountant this morning saying she is receiving the emails too which is not ideal either. I have had to take her off the expenses settings altogether so she doesnt receive these emails. This is not a good idea for all so an option to remove this email facility should be an option ASAP!

We are suddenly getting unwanted emails on the status changes of claims. This is causing a great deal of frustration. Please implement an opt out feature for notifications as a matter of urgency. These notifications are only an improvement / upgrade if people have the option to opt in or out.

Hi, wondering how to turn this off? We've had some random selection of our expense approvers receive a random selection of email notifications and it is a nightmare. We don't need all Managers seeing every expense, especially for Teams that are not there responsibility, and I would prefer no email notifications at all. How do we disable this? I'm assuming this was a test of functionality?

How do I turn this OFF please?

Terrible idea - inundated with emails all over the company. Please can you TURN IT OFF as soon as possible.

Please add an option to chose to receive notifications or not. This is spamming us now - we have multiple companies with lots of staff and thousands of expense claims per month. We can't handing this volume of notifications and to all admins and approvers. Also, can we have an option to select whose expenses each approver is to see and approve? This would help with company structure and departments. Now everyone can see everything which is not really helpful.

Hello Kelly
Can we turn off expense claim notification emails?
We do not use Xero payroll and so when claims are done - all our manager are receiving emails to approve claims for people not in their team ?

Agreed with all. Please add an option to opt out of email notification. Thank you!