Skip to content
← Share and support customer ideas for Xero

Settings and activity

2 results found

  1. Expenses | Notifications - Option to choose the type of notification e.g email or in app

    26 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    14 comments  ·  For small businesses » Settings & user roles  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    In discovery  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, we appreciate your feedback, and have been monitoring this change closely.

    We appreciate the differing needs of our customers our product team have temporarily removed the notification changes mentioned in my previous update - This means this'll reduce the amount of email notification you're receiving from expenses.

    We're looking into enabling more controls for expense notifications and I'll come back to share any further news around this with you here.

    An error occurred while saving the comment
    Loretta Murphy commented  · 

    Please switch them off or at least give us the option to switch off. This is an awful system, clogging up the emails of 5 people including our CEO!

    Loretta Murphy supported this idea  · 

  2. Email notifications: Expenses - Awaiting approval and Approved claims

    129 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    77 comments  ·  For small businesses » Business features  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    In development  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hey everyone, a big thank you to everyone who's voted and shared feedback on this idea overtime. We've heard your desire for changes to expense notifications.

    Great news! Our team is currently working on this, and we anticipate rolling out an update very soon. Once live, every user with an expenses approver or admin role will get an email notification when an expense is submitted and ready for approval.

    Also, once an expense is approved the user who submitted it will receive an 'expense was approved' email notification.

    I'll keep you posted and confirm here once the changes are live.🙂

    An error occurred while saving the comment
    Loretta Murphy commented  · 

    This is an awful feature Xero. You're now clogging up my inbox with emails that are not necessary. It is not up to you to decide how we manage our expenses internally and to what timeframe. We have a perfect system set up and now all expense approvers are getting this email every time someone adds an expense. Please give us the option to turn it off ASAP.