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  1. Expenses | Notifications - Option to choose the type of notification e.g email or in app

    26 votes

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    14 comments  ·  For small businesses » Settings & user roles  ·  Admin →
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    In discovery  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, we appreciate your feedback, and have been monitoring this change closely.

    We appreciate the differing needs of our customers our product team have temporarily removed the notification changes mentioned in my previous update - This means this'll reduce the amount of email notification you're receiving from expenses.

    We're looking into enabling more controls for expense notifications and I'll come back to share any further news around this with you here.

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    Loretta Murphy commented  · 

    Please switch them off or at least give us the option to switch off. This is an awful system, clogging up the emails of 5 people including our CEO!

    Loretta Murphy supported this idea  · 

  2. Email notifications: Expenses - Awaiting approval and Approved claims

    131 votes

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    77 comments  ·  For small businesses » Business features  ·  Admin →
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    Accepted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi team, we appreciate and thank everyone for feedback. While we began a roll-out for the notification changes mentioned in my last update, as shared in some of the recent comments this resulted in a fair amount of noise for some customers inbox.

    We've made the decision to turn off the recent notifications changes.

    We'd like to provide more controls around this so users can set a preference, however this does require a fair amount of work and not something we're able to do right now.

    Please know we have keen eyes on this idea and when we're in a position to progress this again I'll share news with you all here. Thanks

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    Loretta Murphy commented  · 

    This is an awful feature Xero. You're now clogging up my inbox with emails that are not necessary. It is not up to you to decide how we manage our expenses internally and to what timeframe. We have a perfect system set up and now all expense approvers are getting this email every time someone adds an expense. Please give us the option to turn it off ASAP.