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  1. Email notifications: Expenses - Awaiting approval and Approved claims

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    77 comments  ·  For small businesses » Business features  ·  Admin →
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    Accepted  ·  AdminKelly M (Community Manager, Xero) responded

    Hi team, we appreciate and thank everyone for feedback. While we began a roll-out for the notification changes mentioned in my last update, as shared in some of the recent comments this resulted in a fair amount of noise for some customers inbox.

    We've made the decision to turn off the recent notifications changes.

    We'd like to provide more controls around this so users can set a preference, however this does require a fair amount of work and not something we're able to do right now.

    Please know we have keen eyes on this idea and when we're in a position to progress this again I'll share news with you all here. Thanks

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    Sharon Adlard commented  · 

    I have recently started getting emails when an expense is submitted for approval which is really annoying as we approve expenses once or twice a month so there is no need for us to have this. I have also received an email from our accountant this morning saying she is receiving the emails too which is not ideal either. I have had to take her off the expenses settings altogether so she doesnt receive these emails. This is not a good idea for all so an option to remove this email facility should be an option ASAP!