Settings and activity
25 results found
-
235 votes
Hi team, we thoroughly appreciate all the feedback we’ve received from customers about the new homepage experience. We hear you and are committed to providing more customisation options, which’ll help with some of the pain points raised in this idea.
Currently we’re exploring the ability to resize widgets and simplify widgets and allow you to remove charts, and as you'll see from my recent update on another idea we have plans for exploring 'views' in the coming months.
It’s worth noting that currently you can "Customise" the homepage to remove widgets that you don’t want to see and simplify your view.
We’d also like to acknowledge feedback here on the red colouring - To provide some insight this was intentional, and is used to highlight what needs attention, which actually came from our early feedback and testing. However, we appreciate hearing from more users on this and will continue to…
An error occurred while saving the comment 
Nicola Wilson
supported this idea
·
-
158 votes
Thanks for your feedback on the new homepage here. We appreciate what works well and not so well for our customers with the new experience. Our product team have been taking this all onboard as they continue to plan their roadmaps. Since initially released in beta, they've made some changes to the 'Cash in and out' and 'Chart of accounts' widgets so when customising your view you'll now have the options to 'Make larger' or 'Make smaller'.
Right now, they're also considering sizing of other widgets and your contributions in this idea are super useful to their exploration of this. I'll be sure to share any further updates of the sizing of widgets with you all here.
Nicola Wilson
supported this idea
·
-
69 votesNicola Wilson
supported this idea
·
-
117 votesNicola Wilson
supported this idea
·
-
36 votesNicola Wilson
supported this idea
·
-
25 votesNicola Wilson
supported this idea
·
-
86 votes
We're interested to understand the interest in being able to add multiple emails to a clients record, for the purposes of setting these up for different purposes.
It would be great to hear more detailed feedback from our partners on the particular purposes you'd want to set up emails for and how this would help you through Xero's practice tools. Thanks!
Nicola Wilson
supported this idea
·
-
84 votes
Hi everyone, we appreciate how quickly this idea has picked up traction from the community here.
As you've likely heard through other communications we're in the midst of rolling out a unified Client experience as part of our wider Xero Partner Hub.
With the new Client experience you can now;
- Create a client without a TFN, as the Create Client flow has been updated to capture only the basic details
- The TFN can be added later by clicking Edit once the client is created.
- If you do try add a TFN that already exists on an archived client, an error message is displayed - you can get a view of what this looks like in my attachment
Thanks again for sharing with us here and I'll be back to confirm when this new experience is live to all practices.
Nicola Wilson
supported this idea
·
-
240 votes
Hi team, I know it's been some time since we last updated this idea. Please know we have close eyes on this feature and this is a change our product team are currently working on.
While we can't give a definite timeframe work is progressing well and we'll keep you updated of when this is available, here. Thanks for your engagement with us through product ideas.
Nicola Wilson
supported this idea
·
-
19 votes
Hey team, thanks for raising the idea on the ability to attach files to a reconciled period. We appreciate the continued conversation and support for this idea. Our product team is currently looking into this, and we hope to have an update for you in the near future.
Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.
Nicola Wilson
supported this idea
·
-
31 votes
Thanks for sharing this idea about showing on invoices, the credit note numbers that have been applied to them.
We've reviewed this idea, and now it's up to the community to get behind and support it.
You might like to share a link to this idea with any colleagues that this could benefit, so they can add their votes and comments too!
Nicola Wilson
supported this idea
·
-
727 votes
Hi community, we appreciate your continued feedback on having different default email addresses for various transaction types in Xero contacts, and the manual steps involved to ensure you're communicating with the right person for different purposes.
Currently, one way of managing this in Xero would be to include every additional person on a contact record in emails, and then removing those that aren't required when sending each transaction. However we totally get this isn't the ideal solution.
While being able to set different email addresses for differing transaction types is something we want to address longer term, like the idea for multiple addresses work for this feature requires cross-collaboration between teams in order to achieve.
Once the multiple addresses feature is live this is something we'll be able to consider more closely and provide further updates on.
We do regularly review all ideas here, and your input is vital. We'll…
Nicola Wilson
supported this idea
·
-
35 votes
Hi, thanks for sharing this idea. This might be useful for situations such as suspense accounts, where entries are intended to net each other off.
We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!
Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.
Nicola Wilson
supported this idea
·
-
58 votes
Hi everyone, thank you for your continued feedback. We appreciate you sharing how important selecting multiple employees is for you when running payroll reports.
The good news is our product team has reviewed this idea and agrees it is a valuable addition to Xero. We have updated the status to Accepted.
This feature is not currently on our immediate development roadmap, however by accepting it we are formally adding it to our backlog for consideration.
We will keep tracking interest here and update you as soon as we have news.
Nicola Wilson
supported this idea
·
-
329 votes
Thanks everyone for your feedback on the invoice print option. We know how much our customers value efficient workflows, and appreciate you sharing your thoughts on how the current "Print PDF" button works.
For those of you looking for a smoother printing experience, a helpful workaround is to set your browser to automatically open PDFs in your preferred viewer after downloading. This can save you a few clicks in the process.
In the interest of transparency, a direct print PDF functionality that go through the download step isn't in our development plans.
You can continue to vote on this idea so if our position changes in the future we will update you all, here.
Nicola Wilson
supported this idea
·
-
70 votes
Hi there, as part of our ongoing review process, we’re in the process of updating our idea statuses to better track Xero Product Ideas.
We’ve taken another look at this idea. Whilst we can see the value for payroll administrators to be able to view the payslip in PDF from within the Employee’s record, this update doesn’t currently fit into our product team’s road map. We’ll move this idea to a status of Accepted and will continue to review this in future planning.
Nicola Wilson
supported this idea
·
-
142 votes
Hi team, we appreciate and thank everyone for feedback. While we began a roll-out for the notification changes mentioned in my last update, as shared in some of the recent comments this resulted in a fair amount of noise for some customers inbox.
We've made the decision to turn off the recent notifications changes.
We'd like to provide more controls around this so users can set a preference, however this does require a fair amount of work and not something we're able to do right now.
Please know we have keen eyes on this idea and when we're in a position to progress this again I'll share news with you all here. Thanks
An error occurred while saving the comment Nicola Wilson
commented
I contacted Xero to ask for help to turn this off, below is what I received.
They have used some of us as guinea pigs without consultation. Personal emails have been filled up with this nonsense!
This is disgusting behaviour from Xero and giving us no ability to turn it off! This is just another stupid reason to up the cost of using Xero and still not put in features we actually need like the ability to put bills on hold, so we don't pay them!
Xero consistently makes using this program a nightmare!
Who is the person in Xero who thinks " I know, I will selective some of our customers to spam! I will sit back and watch how many of them complain, then do nothing about it, I am also going to tell them we are not going to fix it"************************************************************
Thank you for reaching out to Xero support.Currently, Xero does not offer an option to turn off email notifications related to expenses.
Because this is a new product feature recently launched. It has been rolled out to some users and organizations based on feedback, which you can find in the link attached below. If you'd like, you can comment on the idea to express your interest in having the option to turn this feature off for selected users. This feedback will be valuable for our product team to consider for future updates.
These notifications are designed to keep users informed about important updates and actions required as part of the expense management process.
I've attached some Xero Central articles for more information.
-
103 votes
Hi community, I’d like to share the new Xero Central page for new invoicing that we noted was coming.
Along with updates to individual ideas on the site here, this page will become the one source for key feature rollouts including:
- what’s available in new invoicing right now,
- timelines for features and enhancements going live in new invoicing, as well as
- a comparison table between the classic and newer versions of invoicing.
We'll be updating this page regularly.
Remember, you can keep switching between the two products between now and September. Thanks
An error occurred while saving the comment Nicola Wilson
commented
I Agree!!
Xero claim these are improvements, to who exactly? The new invoicing is not suitable for anyone, it has to be one of the worst so called improvements to date!Nicola Wilson
supported this idea
·
An error occurred while saving the comment Nicola Wilson
commented
I agree,
The changes do not make anything better, they just create more work.
Any changes that we all actually want to make things better are ignored! -
39 votesNicola Wilson
supported this idea
·
-
46 votesNicola Wilson
supported this idea
·
The new homepage design is terrible. Who thought this looked good, it is messy, all information blends together. What happened to the KISS principle! Why do you continue to make us pay for this! Why don't you spend your time on things that we as your customers need, like being able to put accounts on hold! It appears you are more concerned with the way your program looks than how it functions.