Settings and activity
9 results found
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130 votes
Hi team, we appreciate and thank everyone for feedback. While we began a roll-out for the notification changes mentioned in my last update, as shared in some of the recent comments this resulted in a fair amount of noise for some customers inbox.
We've made the decision to turn off the recent notifications changes.
We'd like to provide more controls around this so users can set a preference, however this does require a fair amount of work and not something we're able to do right now.
Please know we have keen eyes on this idea and when we're in a position to progress this again I'll share news with you all here. Thanks
An error occurred while saving the comment -
95 votes
Hi community, I’d like to share the new Xero Central page for new invoicing that we noted was coming.
Along with updates to individual ideas on the site here, this page will become the one source for key feature rollouts including:
- what’s available in new invoicing right now,
- timelines for features and enhancements going live in new invoicing, as well as
- a comparison table between the classic and newer versions of invoicing.
We'll be updating this page regularly.
Remember, you can keep switching between the two products between now and September. Thanks
An error occurred while saving the comment 
Nicola Wilson
commented
I Agree!!
Xero claim these are improvements, to who exactly? The new invoicing is not suitable for anyone, it has to be one of the worst so called improvements to date!Nicola Wilson
supported this idea
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An error occurred while saving the comment Nicola Wilson
commented
I agree,
The changes do not make anything better, they just create more work.
Any changes that we all actually want to make things better are ignored! -
36 votesNicola Wilson
supported this idea
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44 votesNicola Wilson
supported this idea
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77 votes
Hey community,
As some of you are aware, you can edit a contact and set a credit limit, and optionally block new invoices when the credit limit is reached in new invoicing.
Understand that a few of you are asking for a feature to put a stop on a contact so they can’t be sent invoices regardless of what their credit limit is, as well as others who'd like to see this implemented on the supplier side.
We'd like to confirm that this is not something we have plans to develop at this time. We're still interested to get a clearer understanding of users that'd like to see this developed, and will continue to track this through the conversation here 👀
If there's any change we will let you know on the thread. Thanks
Nicola Wilson
supported this idea
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1,168 votes
Hi community, we acknowledge the strong feelings in this idea and why you need a feature to flag bills directly within Xero. We really appreciate all your feedback and the detailed explanations of how this would help streamline your accounts payable.
We are dedicated to providing a solution for this over the longer term, but this will take some time requiring changes that sit beneath the face of bills.
In lieu of a direct feature for this we wanted to highlight some of the options discussed by the community here:
- Add a note to the bill: A detailed note on the bill itself can serve as a clear internal reminder of the dispute.
- Utilise tracking categories: Creating a specific tracking category like "Disputed Bills" can help you filter and report on these items.
- Adjust the due date: Temporarily extending the due date can prevent accidental payment while the dispute is…
An error occurred while saving the comment Nicola Wilson
commented
I am absolutely amazed that Xero want our opinions but at the same time ignore our needs. All programs I have worked on have the ability to put purchase invoices on hold except Xero.
An error occurred while saving the comment Nicola Wilson
commented
Not adding such a simple feature, makes what should be a simple task into a manual one that relies on someone's memory. This creates internal errors and suppliers to be paid what they shouldn't. Come Xero, you can change the entire way we create reports into a very complex one, yet you can add this?
Nicola Wilson
supported this idea
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508 votes
Hi team, we're pleased to share that we've released some more features, enabling more users to pay suppliers without logging into your bank!
For our UK customers we've made paying overseas suppliers easier with international bill payments.
Using open banking, you can now securely send money to 180+ countries including Europe (EUR), America (USD) and Australia (AUD). So you don't have to juggle multiple platforms or hidden fees. Whether you're paying a single bill or multiple bills at once, authorise payments prepared by your team and easily track which suppliers have been paid.
We've also launched bill payments in Xero for customers in the US, powered by BILL.
You can make simple, secure payments directly from Xero. You'll be able to authorize payments prepared by your team, and easily track which vendors have been paid. Plus, gain access to millions of vendors over the BILLTM network, and vendors…
Nicola Wilson
supported this idea
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334 votes
Hi everyone, thanks for the idea and support here. We appreciate all the valuable feedback and ideas shared regarding the ability to split batch payments when reconciling, and understand it currently takes extra steps to reconcile when a single invoice among a batch has been paid, or when there are multiple payments to the same entity for different invoices.
Being transparent, we don’t have direct plans for making this change within the foreseeable future but if anything changes in this space, we’ll update you on this idea!Nicola Wilson
supported this idea
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713 votes
Hi community, we appreciate this idea has collected a fair amount of votes and commentary. This has all been feedback and taken seriously by our product teams.
Currently, there are ways to record a bad debt in Xero, depending on your tax registration status and how you want the transactions to be recorded in your reports - We have help for this on Xero Central you can draw into.
We don’t have any plans in the near term to expand functionality to develop a button to write off invoices or bills as 'bad debt'. If anything changes in this space, we’ll update you on this idea!
Nicola Wilson
supported this idea
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I contacted Xero to ask for help to turn this off, below is what I received.
They have used some of us as guinea pigs without consultation. Personal emails have been filled up with this nonsense!
This is disgusting behaviour from Xero and giving us no ability to turn it off! This is just another stupid reason to up the cost of using Xero and still not put in features we actually need like the ability to put bills on hold, so we don't pay them!
Xero consistently makes using this program a nightmare!
Who is the person in Xero who thinks " I know, I will selective some of our customers to spam! I will sit back and watch how many of them complain, then do nothing about it, I am also going to tell them we are not going to fix it"
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Thank you for reaching out to Xero support.
Currently, Xero does not offer an option to turn off email notifications related to expenses.
Because this is a new product feature recently launched. It has been rolled out to some users and organizations based on feedback, which you can find in the link attached below. If you'd like, you can comment on the idea to express your interest in having the option to turn this feature off for selected users. This feedback will be valuable for our product team to consider for future updates.
These notifications are designed to keep users informed about important updates and actions required as part of the expense management process.
I've attached some Xero Central articles for more information.