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  1. 26 votes

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    Hi everyone, we appreciate your feedback, and have been monitoring this change closely.

    We appreciate the differing needs of our customers our product team have temporarily removed the notification changes mentioned in my previous update - This means this'll reduce the amount of email notification you're receiving from expenses.

    We're looking into enabling more controls for expense notifications and I'll come back to share any further news around this with you here.

    Nikki Moran supported this idea  · 
  2. 129 votes

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    Hey everyone, a big thank you to everyone who's voted and shared feedback on this idea overtime. We've heard your desire for changes to expense notifications.

    Great news! Our team is currently working on this, and we anticipate rolling out an update very soon. Once live, every user with an expenses approver or admin role will get an email notification when an expense is submitted and ready for approval.

    Also, once an expense is approved the user who submitted it will receive an 'expense was approved' email notification.

    I'll keep you posted and confirm here once the changes are live.🙂

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    Nikki Moran commented  · 

    How do I turn this OFF please?

  3. 826 votes

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    Hi everyone, we appreciate wanting to hear from us on this idea and apologies for not commenting sooner. I can assure you this has not gone unnoticed and internally there have been reviews and discussions for how batch payments can be improved. We have the appetite, but as with all developments this must be weighed up and considered against many other important changes needed in product. 

    We want to be upfront that developing the ability to include Credit notes in Batch payments has not been planned at this stage. 

    As some may have seen, we do have work going on around being able to include Credit Notes as part of the reconciliation process. We understand for many on this idea the timing of including credit notes when you’re creating the batch payments is crucial, however we hope that when delivered at least being able to reconcile these more efficiently…

    Nikki Moran supported this idea  · 
  4. 218 votes

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    Nikki Moran supported this idea  · 
  5. 180 votes

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    Nikki Moran commented  · 

    7 1/2 years since this was first (?) raised!
    Come on Xero, please address this and make your accounting program complete. This is a seriously problematic area for several of my clients and is holding others off transferring from Sage to Xero.

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    Nikki Moran commented  · 

    For me this is the main reason for NOT moving the rest of my Sage clients over to Xero. It is a basic but very important feature missing.

    This has been brought up so many times but the thread has been moved and buried. Each time it raises is head, a new thread is created so the number of votes is again reset to zero.

    Very frustrating that after all these years it still has not been sorted. It's basic reporting.

    Nikki Moran supported this idea  · 
  6. 712 votes

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    Hi community, first off thank you for the continued interest and feedback surrounding this idea. We’re continuing to build on the bank reconciliation experience in Xero and recognise the ways this feature will help improve the efficiency, flexibility and transparency of transactions in your business. Our team have done a lot of exploration into being able to surface and match Credit Notes when reconciling your bank account in Xero, and this is now in development.

    We’ll shift the idea here into ‘Working on it’ and continue to update as there’s more detail of this to share.

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    Nikki Moran commented  · 

    Really disappointed in Xero for not sorting this

    Nikki Moran supported this idea  · 
  7. 109 votes

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    Hi Wojciech, if an invoice or bill has already been paid there is no amount left outstanding for the invoice. It sounds like you'd like the ability to easily copy the detail of an invoice to a credit note? I've slightly updated the title of your idea here, for this. 

    If this doesn't quite reflect it'd be great to get more detail of scenarios you'd in which your business receives a credit note for a completely paid invoice or bill. 

    Nikki Moran supported this idea  · 
  8. 214 votes

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    Nikki Moran supported this idea  ·