Settings and activity
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1,064 votes
Hi everyone, we appreciate the interest surrounding this idea, however we want to be open that we're unable to extend our log-out time past 60 minutes. Xero hold a lot of sensitive information including bank data and we're required to be as secure as online banking.
Any session information running on a web browser can potentially be stolen. If the session does not time out. You then have an infinitely long vulnerability window to session hijacking. Our best option is to keep a tight expiration window on the session cookie, and regenerate them frequently. Even setting a long timeout doesn't help with this - too long a timeout will greatly increase the risk of invasion or potentially jeopardise your personal data and the safety and integrity of the Xero application itself. This is why we maintain control of this.
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101 votes
Hi community,
I wanted to let you know that the product and tech team have been following this thread and have been listening to your interest in the functionality. We do understand the frustration it’s causing when dealing with a large number of invoices awaiting payment. Your time is valuable, and the challenges you’ve encountered are not reflective of the seamless experience we aim to provide.
However, we are not able to build everything at once. And as a global business with many requests for our different regions and needs, when it comes to payments, we are prioritizing first improving the online invoicing experience to allow more payers to pay online. That is the most critical functionality as we know those using online payments, get paid faster. There are still some critical needs here.
This idea is on our radar though, and as we work through the priority list, it…
Robert de Rooy
supported this idea
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I have solved this problem with a simple workaround if you are a Google chrome user.
Firstly add the chrome extension 'Easy Auto Refresh', then pin it to your taskbar. (see Screenshot attachment of the extension)
Next navigate to your Xero Tab in chrome and click on the extension icon, set it to 600 seconds and your Xero will refresh every 10 minutes.
It displays a countdown in the last ten seconds near the extension icon on the free version of the extension. You can pay for the advanced extension which will show the total seconds left before refresh.
It is very easy to turn off whilst working in Xero, or if you see the 10 second timer just turn the refresh off so it does not refresh while you are working on something.