Yes, the absence of a 'dispute' flag and process to capture communication n the notes automatically is a major omission.
Our workaround is to prefix the reference for the suppliers bill with ***Disputed***
so INV10245 becomes ***Disputed***INV10245 which makes it stand out like a sore thumb in the 'overdue' bills reports etc.
When the dispute is resolved we apply the credit note and remove the ***Disputed*** prefix. Have to remember to update the notes each time we speak to the supplier though.
@Ruth Ward
Yes, the absence of a 'dispute' flag and process to capture communication n the notes automatically is a major omission.
Our workaround is to prefix the reference for the suppliers bill with ***Disputed***
so INV10245 becomes ***Disputed***INV10245 which makes it stand out like a sore thumb in the 'overdue' bills reports etc.
When the dispute is resolved we apply the credit note and remove the ***Disputed*** prefix. Have to remember to update the notes each time we speak to the supplier though.