Settings and activity
5 results found
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273 votes
Appreciate your feedback on how you'd like to see new invoicing improved to create more efficiency processing sales with Xero. There are a couple of different requests around defaults looped into this one idea that would be good to unpick and keep separate so we can keep you updated on any progress for each individually.
For interest around being able to set a default for the 'Approve and Send' button - There's an idea that's been started for this here that I'd recommend joining.
Kathy, your recent comment sounds more like the ability to be able to send invoices to a contact group with new invoicing - we totally get the interest in this too and have an idea for this here that you can follow.
Taking on board feedback we have made a change with the new send experience so now, selections for 'Include PDF of invoice' and 'Send…
Chris Kabacznik
supported this idea
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540 votes
Hi team, thank you to those that engaged our team through the research of the new invoicing layout. With help and input from you all we have released improvements to the layout of new invoicing that involves shifting the placement of some fields and buttons which has also helped to reduce white space and condense the view.
Hearing about the differing flows and how many customers enter data when invoicing has helped inform where fields and buttons are now placed, and in many cases helps speed up the entry of your invoicing data.
We’re continuing to explore improvements such as default options, keyboard entry of fields and pathways when adding additional options within the invoicing grid (such as Tracking, or Accounts), and we have individual ideas for these elements that we’d encourage you to join and support, which I’ve listed below.An error occurred while saving the comment Chris Kabacznik
supported this idea
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259 votes
Hi everyone, thank you for your feedback on this here. Through testing we found that majority of our customers would Approve and email an invoice at once, which is why this was developed as the default in new invoicing. That said we appreciate others would like a different action as their primary option.
While we don't have direct plans for adding the ability to set a default for this action, we're listening to your feedback and looking into how we can improve efficiency and speed things up for you when using new invoicing through the use of keyboard shortcuts. We'll share more news when we've confirmed what this shortcut looks like and are closer to providing this to you all.
An error occurred while saving the comment Chris Kabacznik
commented
100% we need to be able to just have an approve button or allow what the default button does. Also should be at the bottom of the screen as you are currently clicking all over the place, its no longer a natural flow.
Chris Kabacznik
supported this idea
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123 votes
Hi team, while we don't have immediate plans to change the placement of buttons on new invoicing we're interested in staying close to this feedback and I'll move the idea to Under review for the time being. We'll return to confirm any outcomes.
Chris Kabacznik
supported this idea
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11 votesChris Kabacznik
shared this idea
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Agree. The number of steps and clicks has increased dramatically, leading to processing an invoice taking 4 times longer than the classic view. Pop-ups are extensive and unnecessary.
I use Xero to enter transactions from another system, I, therefore, need to look at the attached file in side by side view to transpose the information into the invoice. We are basically using Xero as accounting software only not POS. At present, you can not start a new invoice from the file library it simply will not attach. If you then create a new invoice you must first enter a customer before being able to attach a document, it also seems to take one click on the attach file button then it waits for 5 seconds or another click until the library button appears, after it has loaded click to view the document in side view, and finally at the end click the dropdown button of approve and email to simply get approve as I don't need to email the invoice. Plus this button is at the top which is illogical and not consistent with another areas of xero.
In the previous classic view you could start a new invoice from the file library, it would automatically display side by side, I could then transpose the data straight into Xero as I can see the original document and I could just simply tab the entire way through the process (approx 10 second per invoice). Now it takes approx 30-40 seconds to enter an invoice, having to remove my hands to/from the mouse/keyboard approx 6 times instead of once.
Another bug is that if you type in part of the customer details and hit the tab slightly before it finds the customer it will automatically create a new customer, so far I have made around 5 new customers (in around 10 invoices) which I then have to go and merge, archive. The old classic view would only save an incorrect customer once you hit approve.
Finally, can we turn off automatic draft save... it's bloody annoying. Theres a save draft button there for a reason.