Settings and activity
4 results found
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443 votes
Hi community, we appreciate you engaging and letting us know the importance of drag and dropping files into your invoices.
Since the release of the attach files feature within new invoicing our teams have being paying close attention to feedback and understand the efficiency you need in this process.
This is something our team are looking to make improvements for and we'll shift the idea to working on it. As this develops I'll keep you updated of news and provide more detail through the idea, here.
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Kris Armstrong
commented
Change the PDF "Drag & Drop" feature back to how it was for the 'New Invoicing' template.
Why would we want to click on the file box and then drag a file from a folder??
It makes no sense!
Please stop changing things without testing or seeking feedback from people who actually use the program.
Program designers use the program and features differently from how an accounts person does.
An accounts person has hundreds of invoices to complete and learns how to efficiently process large batches of invoices.
Remember, we buy this software to make things easy, not harder.Kris Armstrong
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717 votes
Hi everyone, some time on since my last update I wanted to give you more of an idea of the work we have going on to help reduce the number of steps and actions in new invoicing. Along with the changes mentioned in my last update, we've since released a change to the view of an invoice to shift details back into their own columns (similar to classic), while a small change we know it's improved visibility for some of our customers.
We also have other work in development atm that’ll further help here like a new line item grid when editing your invoice - wrapped up in this we’ll be introducing changes you’ve been asking for like the ability to create a new tracking option or account code without having to navigate away from the invoice, we’re increasing the number of items that you can view from the drop…
Kris Armstrong
supported this idea
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246 votes
Appreciate the interest here, everyone. Being open this isn't something we have current plans for.
Thanks for noting the optional paths atm, Paula! Understand it's not the solution being asked here however for those that haven't already we'd recommend looking to connect Hubdoc to help automate the process. 🙂
An error occurred while saving the comment Kris Armstrong
commented
Hi Xero team,
Hubdoc is not always the best option for 'normal' day-to-day credit notes. I personally have found Hubdoc clunky and unreliable when uploading documents or pictures so struggle to trust this program.
A 'simple' conversion to a credit note would take care of a lot of these issues.
It would be great if we could forward a credit note via email to bills, then click convert to a credit note.
Alternatively, could you provide a second email address purely for credit notes??Kris Armstrong
supported this idea
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30 votesKris Armstrong
supported this idea
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New invoicing could do this prior to the update earlier this year. I have used drag and drop on to the invoices in the "New" Layout since 2022. Please revert this feature back; you are making the "New Invoice" feature worse.
Why would you have an attachment method different and slower than the other functions on Xero? e.g. Credit notes, Bills etc.