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1 vote
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Reyhan Lange-Kapancioglu shared this idea ·
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Account Transactions: Receipts - Send automated 'payment received' e-mail when payment is reconciled
360 votesHi all, appreciate and understand the support in being able to automate processes such as communication of payment received with a customer.
Though seemingly simple there are a few complexities that'd need to be accommodated for when considering the solution here - such as behaviour for re-reconciliations (Remove & redo has been used), split transactions or Mark as reconciled is used.
Our product teams in this area are working on building on beautiful experiences throughout Bank Reconciliation, which you'd have have experienced this first with the Reconcile tab and they are now moving through other pages and features in Bank Rec - This'll take some time and with that at the fore-front right now we want to be upfront that we don't have immediate plans to add an automated email when a transaction line is reconciled.
As we embark work on the Account Transactions tab we'll be able to revisit…
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I am now swimming in double payments because clients can't keep track of what they've paid and not paid. Payment receipts really should be implemented and automated please.