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353 votes
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80 votes
Thanks for all the feedback and detail on your needs in the idea here. As you'll see from each others comments there are different points at which businesses would want to be automating this process. Not really a one size fits all approach.
As noted in recent comments, we recently made a change for new invoicing flow where (like classic) you can now choose to Send receipt from the payment confirmation that's shown once you apply a payment to an invoice.
At this time we don't have plans for automating this flow however we're still attuned to the idea here and will be sure to share if there are any plans made toward this in the future.
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Faruk Ozturkmen
commented
I aggree with Cass
"I would love a "SEND RECEIPT" TICK BOX in the RECONCILIATION box on the reconcile page... ie:Match - Create - Transfer - Discuss - "SEND RECEIPT" TICK BOX"
...cam you believe it we are in 2024 and still feels like 1995
Today is 13-10-2024, and we still have no solution.
I have to say, Dave’s comment really hit the nail on the head: "You could at least warn us that any messages sent by email will be immediately destroyed because that's not something a normal person would expect to happen." That’s exactly the situation we’re dealing with here—and it’s incredibly frustrating.
On top of that, having multiple businesses, each with its own logo, invoice template, and email, is perfectly fine. But why not let users assign an email per template? For example, when I use invoice template #1, email template #1 should be used, and when I switch to invoice template #2, email template #2 should be sent. Right now, we’re stuck with just one email selection, meaning we have to manually change the email every time before using a different invoice template. Seriously? This is basic functionality.
We’re in the age of AI—AI could write this code for you right now! It’s beyond frustrating that this hasn’t been resolved yet. Could we please see some positive action to address this issue?