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  1. 906 votes

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    Hi everyone, our product teams are continuously reviewing and reprioritising their roadmaps for future work and although we don’t have any plans to change the credit application process this year, this is something we will investigate more closely in 2026.

    As we begin to explore work for enabling credit notes in the bill payments flow, we’ll reach out for input to help us shape the design and approach so we cater for the widest possible requirements. Thank you all, and we’ll be back to share when exploration starts.

    Sharni Wilson supported this idea  · 
  2. 130 votes

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    Hi team, we're pleased to provide an update as work for backorders in Xero has continued to move along. Our team are now in a position where we'd love to test our solution with a small group of users. 😊

    If you'd be interested in being a part of our beta group please fill in this form📝

    Just to note - space is limited and we may not be able to include everyone.

    We appreciate your time and inputs and will be sure to keep everyone here updated of further progress.

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    Sharni Wilson commented  · 

    When is this going to be resolved? This is ridiculous! We need to be able to Invoice our customers and receive payment BEFORE we order in their product's for them.

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    Sharni Wilson commented  · 

    We also need this! We are getting a sync error when Shopify try's to send back orders to Xero as Xero will not accept invoices for products that aren't in stock. Ridiculous that Xero can't support basic e-commerce requirements.
    Please also vote on these other similar ideas:
    https://productideas.xero.com/forums/939198-for-small-businesses/suggestions/44960632-invoice-adding-negative-quantities
    https://productideas.xero.com/forums/939198-for-small-businesses/suggestions/45010120-inventory-reserve-inventory-for-consignment-or-p

    Sharni Wilson supported this idea  · 
  3. 45 votes

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    Sharni Wilson commented  · 

    We have the same problem. We receive Bills from our supplier via the Automated bills entry email address. It's seems a bit counter productive that we have to download the PDF, deleted the Bill that's already in the system and the go into Purchase Orders, generate a new Bill and then reattach that PDF.

    I hope they fix this soon, seems like a glaringly obvious thing that needs fixing. Complete waste of mine and my staffs time.

    Sharni Wilson supported this idea  · 
  4. 113 votes

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    Hi everyone, I'm back again with more exciting news as we progress work for backorders in Xero!

    We're ready to share our solution with a small group of beta users to test and feedback. 🧪

    • If you'd be interested in taking part, it'll just take a couple of minutes to fill in this form📝

    Though we mightn't be able to include everyone that signs up in the beta, we'll make sure to share as we continue to make steps toward releasing this, here. Thanks!

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    Sharni Wilson commented  · 

    Yes! Not being able to create an invoice for back orders is ridiculous and is creating havoc for our website.

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    Sharni Wilson commented  · 

    Agreed. it's simply ludicrous that negative inventory is not allowed as it's preventing us from syncing back orders from Shopify to Xero, this feature is absolutely critical.

    Sharni Wilson supported this idea  · 
  5. 87 votes

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    Hi team, work for negative inventory is well in development and we really value all of your inputs here as we've picked into how we solve the needs of backorders in both the purchase and sales flows.

    We look forward to being able to share more updates soon with detail of how this works within your Xero organisation. Thanks!

    Sharni Wilson supported this idea  · 
  6. 42 votes

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    Sharni Wilson supported this idea  ·