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6 results found
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915 votes
Hi everyone, our product teams are continuously reviewing and reprioritising their roadmaps for future work and although we don’t have any plans to change the credit application process this year, this is something we will investigate more closely in 2026.
As we begin to explore work for enabling credit notes in the bill payments flow, we’ll reach out for input to help us shape the design and approach so we cater for the widest possible requirements. Thank you all, and we’ll be back to share when exploration starts.
Sharni Wilson
supported this idea
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133 votes
Hi community, thanks for continuing to support this idea and share the situations where it matters most to your business.
We’re now rolling out backorders for tracked inventory, that enables you to keep selling and invoice customers even when you don’t currently have enough stock on hand.
When this becomes available in your organisation, you’ll be able to approve a sales invoice for tracked items even where there isn’t enough available quantity to fully supply it. Xero will allocate any stock that's available straight away, place the remainder on backorder, and then automatically allocate incoming stock to those outstanding backorders as inventory increases.
We’ll continue to monitor feedback as this rolls out more broadly, and I’ll return to share another update once the release is complete.
An error occurred while saving the comment An error occurred while saving the comment Sharni Wilson
commented
We also need this! We are getting a sync error when Shopify try's to send back orders to Xero as Xero will not accept invoices for products that aren't in stock. Ridiculous that Xero can't support basic e-commerce requirements.
Please also vote on these other similar ideas:
https://productideas.xero.com/forums/939198-for-small-businesses/suggestions/44960632-invoice-adding-negative-quantities
https://productideas.xero.com/forums/939198-for-small-businesses/suggestions/45010120-inventory-reserve-inventory-for-consignment-or-pSharni Wilson
supported this idea
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56 votes
An error occurred while saving the comment Sharni Wilson
commented
We have the same problem. We receive Bills from our supplier via the Automated bills entry email address. It's seems a bit counter productive that we have to download the PDF, deleted the Bill that's already in the system and the go into Purchase Orders, generate a new Bill and then reattach that PDF.
I hope they fix this soon, seems like a glaringly obvious thing that needs fixing. Complete waste of mine and my staffs time.
Sharni Wilson
supported this idea
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115 votes
Hi team, I'm pleased to share that backorders capability is now in the process of rolling out to customers.
Once available in your org, you'll be able to approve sales invoices for tracked inventory even when there isn't enough available stock.
Your available stock will be allocated first, with the remaining quantity placed on backorder. As stock comes in it'll be automatically allocated to the oldest approved backorders.
You'll also see clearer inventory visibility through available quantity and backorder indicators in both your invoicing and inventory experience.
We'll keep monitoring feedback as availability expands, and I'll return to share another update once this is available to all users. Thanks!
An error occurred while saving the comment Sharni Wilson
commented
Yes! Not being able to create an invoice for back orders is ridiculous and is creating havoc for our website.
An error occurred while saving the comment Sharni Wilson
commented
Agreed. it's simply ludicrous that negative inventory is not allowed as it's preventing us from syncing back orders from Shopify to Xero, this feature is absolutely critical.
Sharni Wilson
supported this idea
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88 votes
Hi community, we'd like to provide an update for you all here with backorders for tracked inventory now in the process of rolling out to customers.
As this rolls out, customers will be able to approve sales invoices for tracked inventory even when there isn't enough available stock.
Your stock on hand will be allocated straight away, and the remaining quantity goes on backorder. Incoming stock is then automatically allocated to the oldest approved backorders.
This coupled with the ability to track the receiving of goods from a Purchase order through to Bills will help solve for needs shared in this idea.
We throughly appreciate all your input through this thread and will come back to confirm once this roll out reaches 100% of users. 😊
Sharni Wilson
supported this idea
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44 votes
Hi everyone, thanks sharing how important it is to be able to reserve inventory for pre-sales, or consignment.
We appreciate hearing your needs in setting stock aside before it’s invoiced, and in some cases working across multiple locations or warehouse setups.
We are currently in the process of releasing backorders capability which is designed to help tracked inventory users approve a sales invoice even when there isn’t enough stock available at the time. When that happens, the stock you do have available is allocated first, and the remaining quantity is placed on backorder. As more stock comes in, Xero will then automatically allocate it to the oldest approved backorders.
While this release doesn’t provide a way to reserve stock in advance for consignment, pre-orders, or particular customers and locations, it may still help some businesses that are currently needing to wait for stock to arrive before they can approve and…
Sharni Wilson
supported this idea
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When is this going to be resolved? This is ridiculous! We need to be able to Invoice our customers and receive payment BEFORE we order in their product's for them.