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  1. 880 votes

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    Hi everyone, our product teams are continuously reviewing and reprioritising their roadmaps for future work and although we don’t have any plans to change the credit application process this year, this is something we will investigate more closely in 2026.

    As we begin to explore work for enabling credit notes in the bill payments flow, we’ll reach out for input to help us shape the design and approach so we cater for the widest possible requirements. Thank you all, and we’ll be back to share when exploration starts.

    Sharni Wilson supported this idea  · 
  2. 122 votes

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    Hi community!👋

    Thank you to everyone who contributed to the team’s research in this area. Your input has been invaluable. The discovery phase has given us rich insights, and we’re excited to share that we’ll be moving ahead to design and build a solution.

    As we begin development, we’ll transition the idea into this next stage. We look forward to coming back to you when there are new opportunities to be involved and to share further updates along the way.🙏

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    Sharni Wilson commented  · 

    When is this going to be resolved? This is ridiculous! We need to be able to Invoice our customers and receive payment BEFORE we order in their product's for them.

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    Sharni Wilson commented  · 

    We also need this! We are getting a sync error when Shopify try's to send back orders to Xero as Xero will not accept invoices for products that aren't in stock. Ridiculous that Xero can't support basic e-commerce requirements.
    Please also vote on these other similar ideas:
    https://productideas.xero.com/forums/939198-for-small-businesses/suggestions/44960632-invoice-adding-negative-quantities
    https://productideas.xero.com/forums/939198-for-small-businesses/suggestions/45010120-inventory-reserve-inventory-for-consignment-or-p

    Sharni Wilson supported this idea  · 
  3. 40 votes

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    Sharni Wilson commented  · 

    We have the same problem. We receive Bills from our supplier via the Automated bills entry email address. It's seems a bit counter productive that we have to download the PDF, deleted the Bill that's already in the system and the go into Purchase Orders, generate a new Bill and then reattach that PDF.

    I hope they fix this soon, seems like a glaringly obvious thing that needs fixing. Complete waste of mine and my staffs time.

    Sharni Wilson supported this idea  · 
  4. 110 votes

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    Hi all, as we develop our purchase order and inventory experience our customers feedback has been highly valuable to unpick the painpoints that we can solve for - thank you for your contributions in these forums.

    Development for working with negative inventory is well underway and we look forward to updating you again soon with more detaols of how this all works in Xero closer to it's release 😊

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    Sharni Wilson commented  · 

    Yes! Not being able to create an invoice for back orders is ridiculous and is creating havoc for our website.

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    Sharni Wilson commented  · 

    Agreed. it's simply ludicrous that negative inventory is not allowed as it's preventing us from syncing back orders from Shopify to Xero, this feature is absolutely critical.

    Sharni Wilson supported this idea  · 
  5. 79 votes

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    Hi team, work for negative inventory is well in development and we really value all of your inputs here as we've picked into how we solve the needs of backorders in both the purchase and sales flows.

    We look forward to being able to share more updates soon with detail of how this works within your Xero organisation. Thanks!

    Sharni Wilson supported this idea  · 
  6. 40 votes

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    Sharni Wilson supported this idea  ·