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David,

It has been EIGHT years since this was suggested. Xero wiped the discussion clean about 3 years ago, so it only looks like people have been asking for three. It is not going to happen.

It's been almost 3 years since this was suggested - any chance of getting an update regarding if/when this might be implemented please?

This functionality was enabled in the old invoicing when uploading. It has now stopped working.

I want to be able to automatically track a customers back order if I cannot supply all the quantity he requires.

looking at different threads about this matter online, looks like xero is not going to do anything about it. This feature has been requested since 2020 by other users and is still not available.

Need this in order to invoice customers before stock comes in.

I'd like to suggest/request that when loading a line item on an invoice that is a negative, that the quantity is loaded as a negative and not the value. We have created a Delivery Note template that excludes the values (see attached), as a requirement from customers that do not want this info displayed on the d/notes. Obviously then, any negative quantities do not show as such.

this is a needed function. how else to you supply a customer when the stock arrives. The receipted PO needs to reduce immediately.

Seriously - our business bills based on student's class enrolments, so we offer retrospective 'adjustments' within certain periods. Without this functionality, the previous *ancient* platform we just moved off of is suddenly looking much more fit-for-purpose.
Adding negative price quantities isn't enough, as it utterly skews the sales quantities on the product line.

Need this in order to invoice customers before stock comes in.

Absolutely critical in my business. We also do not invoice everything out at the same time and therefore any kind of report even would suffice that provides information on what has not been invoiced out PER ACCEPTED QUOTE

Xero are incredibly close to massively improving their product and their customer satisfaction in one hit, just need someone at the company to see it and realise it.

Ugh... Once again, I find out that Xero has a critical missing feature at the worst possible time. Please allow backorders on invoices, this is a huge PIA.

Also Xero should be aware that this idea has been posted multiple times in slightly different ways, so they should accumulate the votes and do something about it. Every single person that has commented on any “backorder” related idea is saying the same thing and we all cannot understand why this is such a hard thing to implement. It would reduce the need for any over-complex, over-priced, over-engineered inventory plug-in that is overkill for most small e-commerce or trading businesses. We just need to be able to handle backorders in a simple way and that surely is not beyond the Xero developers to implement quickly and once and for all as it has been asked about over a number of years without progress. Like others have said, AccountEdge (MYOB) did this backorders job very well in a simple way.

Critical

This bit is important can this be added to Xero?

We use backorder all the time because sales are always made before supplier invoicing.

We might have to move another platform like MYOB, instead of Xero if this can not be introduced.

The "Idea" section was renamed and reset about a year ago, but people have been begging for this feature since 2017, which I joined Xero. So I would not hold your breath.

Absolutely

One of my clients uses back orders all the time, and we might have to move them to another platform like MYOB, instead of Xero if this can not be introduced.

This function also needs to be on the Billing side as well.

Please, please, please, add this feature!