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  1. Contacts - Allow multiple addresses for a single contact record

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    418 comments  ·  For small businesses » Contacts & communication  ·  Admin →
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    In development  ·  AdminKelly Munro (Community Manager, Xero) responded

    Thanks for your continued engagement and valuable feedback on this long-standing idea, everyone. We've been carefully reviewing your comments and want to acknowledge the clear sentiment of frustration regarding the current limitations around managing multiple addresses for contacts, particularly for invoicing and delivery purposes, and that this is a critical feature to many of you.

    We want to share an update on our progress here - We're pleased to confirm that the foundational work for handling multiple addresses has been completed within the Contacts area of Xero. This was a crucial first step. Building on this, now that all customers are on the new invoicing experience our product team has moved into the discovery phase for adding multiple addresses directly within invoicing. This means they are actively exploring the best way to implement this functionality to meet your needs effectively.

    We appreciate your patience as we work through the complexities…

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    Accounts Admin commented  · 

    Hey Xero,

    This thread started in March 2012. this will be the 11th year. Xero would you have an explanation for such a delay on this??

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    Accounts Admin commented  · 

    How many more years do you require to have this issue resolved? you may end up loosing clients to competitors over this issue. This issue become more crucial as time goes on.

    Accounts Admin supported this idea  · 
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    Accounts Admin commented  · 

    Some of our customers have one central invoicing address with multiple delivery sites definitely a problem we have faced when using Xero

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    Accounts Admin commented  · 

    Some of our customers have one central invoicing address with multiple delivery sites definitely a problem we have faced when using Xero