Settings and activity
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102 votes
Hi everyone, we wanted to return and give you an update here. As mentioned in our last post - we want to be forth right that we don't have any plans to remove 'Powered by Xero' from emails sent from Xero, with intentional purpose and based on findings from interactions we can see having true benefit to customers in getting paid faster.
That said, we appreciate the feedback we've received and have made changes since this was initially raised to reduce the size of the footer where this is shown and have removed the hyperlink to xero.com. We will continue to develop the invoice email to continue to drive improvements for our customers and the ways you receive payments.
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Josh Nelson
commented
Why has Xero added their advertising at the bottom of outbound emails? We are paying a subscription fee and do not want to be a walking billboard promoting software to our clients. Please Xero allow us to remove this unwanted branding
Josh Nelson
supported this idea
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21 votesJosh Nelson
supported this idea
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What a terrible position to take Xero. Shame on you for not listening to customers. If you genuinely cared for your customers' views, the change you make here would be to make the Xero logo an optional feature rather than mandatory. Removing the link and reducing the logo size, yet keeping your logo on customer commercial transactions, maintains your obvious and enforced advertising on the back of your customers. You are not fooling anybody!