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302 votes
Hi community, thank you for your engagement and sharing how you'd like us to evolve roles for customers using Xero. User roles impact all areas of the product, there are many considerations we must factor in when assessing how to solve for majority of our customers needs - As you can see there is a large range of ideas for different roles shared by customers in Product Ideas.
We’re conducting research on the current landscape and how we might approach some of the most predominant needs in roles for our customers. To be upfront, the discovery of this work will be long running and there'll be multiple phases of research and forms of engagement with users that’ll help shape the path ahead in this space.
We’d like to invite you, our community to be part of this research and discovery. This may involve interviews and sharing further feedback through direct…An error occurred while saving the comment 
Alton Duncan
supported this idea
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159 votes
An error occurred while saving the comment Alton Duncan
commented
Adding, deleting or changing general ledger accounts should be tracked audit item. This is fundamental to sound security practice.
Alton Duncan
supported this idea
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THis issue goes beyond data security and customer preferences - For Xero to start effectively providng a platform suitable for larger companies, internal controls related to internal and external audit standards must be considered. Quick example: virtually all internal control standards will assess who has rights to add/edit a payee/vendor and/or access the check creation process, and the bank reconciliation data (i.e.Xero bank feed transactions). Any proposed enhancements that does not recognize these standards of controls and limitations is fruitless for addressing the needs of larger organizations.