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  1. 163 votes

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    Hi everyone, thanks for your contributions to this idea. We appreciate your feedback about the challenges in ensuring all billable costs are recovered, and your desire for an improved experience.

    As noted by others in the idea, there are some features that will give some visibility of billable expenses at present.

    Understanding the value more visibility of unassigned bills would have for customers, this is something we’ll continue to review in future planning but isn’t in the current roadmap. We'll be sure to update you all if this gets picked up.

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    Mark Russell commented  · 

    We've been pushing for this for 5 years, many messages, and it's shocking that Xero is ignoring such a commercially significant basic requirement, the absence of which could cause material business loss. It's like Xero doesn't even understand accounting. It's a critical issue and actually negligent of Xero to ignore what should be a fundamental feature of a good accounting system.

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    Mark Russell commented  · 

    We only seem to receive lip service. It's not just a 'nice to have' feature... without a report of non-assigned costs, it's quite easy for significant loss to the business. The double assign and add requirement seems unnecessary too.

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    Mark Russell commented  · 

    And mind boggling that they don't care about such a fundamental and critical feature, which would seem so simple to add, as it's years since this was first raised! Appalling.

    Mark Russell supported this idea  · 
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    Mark Russell commented  · 

    Re Brenda's post 06/06/23, this isn't available in UK - it would be so easy to add a column to the payable invoice summary report showing who billed to or not billed. It's a major area of financial risk. Can lose thousands if someone forget to assign to customer and no means of checking.

  2. 1 vote

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    Mark Russell shared this idea  ·