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  1. Email notifications: Expenses - Awaiting approval and Approved claims

    130 votes

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    51 comments  ·  For small businesses » Business features  ·  Admin →
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    In development  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hey everyone, a big thank you to everyone who's voted and shared feedback on this idea overtime. We've heard your desire for changes to expense notifications.

    Great news! Our team is currently working on this, and we anticipate rolling out an update very soon. Once live, every user with an expenses approver or admin role will get an email notification when an expense is submitted and ready for approval.

    Also, once an expense is approved the user who submitted it will receive an 'expense was approved' email notification.

    I'll keep you posted and confirm here once the changes are live.🙂

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    Debbie Fitz commented  · 

    there have been many votes for this, but no word of this being updated?
    more important for email notifications is if a request has been rejected... submitter needs notification to go in and rectify whatever mistake they had made

    Debbie Fitz supported this idea  · 
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    Debbie Fitz commented  · 

    Important esp bc if an expense is declined (i.e. bc requested under wrong account), and the submitter doesn't log back in for a while, fiscal year could close and reports published, just to find out that there was a large expense that really ought to have been reimbursed. Otherwise it's possible the submitter just assumed the reimbursement came through, since all previous reimbursements were successfully received