Yes please, this feature is sorely missed. It can be worked around by for example manually adding your desired internal CC as another person on the customer account with a tick for include in email - but that's a pretty uggly work around and muddies the CRM side of things.
Yes please, this feature is sorely missed. It can be worked around by for example manually adding your desired internal CC as another person on the customer account with a tick for include in email - but that's a pretty uggly work around and muddies the CRM side of things.