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  1. Invoicing - Customers to pay deposits on invoices

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    146 comments  ·  For small businesses » Business features  ·  Admin →
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    In development  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hey community, we want to acknowledge all the feedback you’ve provided on this idea. We know from your comments here and through other channels that taking deposits or partial payments on invoices is a crucial part of the workflow for many businesses, whether it's to cover initial costs or to confirm a new project.

    In terms of current options, within Xero there is the ability to create prepayments. Alternatively there are some third-party apps that serve these needs, too.

    However, we do want to share that our product team is actively working on a solution that'll allow you to request and accept deposit payments.

    While we can't give specifics on a timeline as yet, please know that this is a priority for us. We're grateful for the detailed feedback you've provided so far, which has been invaluable in getting us to this point.

    We’ll be sure to keep you updated…

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    Robert Berlin commented  · 

    We got around this issue by upgrading to Projects. In that version of Xero, you can send a deposit invoice.

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    Robert Berlin commented  · 

    Well it turns out Xero already had a solution, but of course, you gotta pay more. We transitioned to Xero Projects and it's been great since then.

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    Robert Berlin commented  · 

    After seeing that your customers have been demanding partial payment abilities and you have basically ignored those pleas for several years, I think it's safe to say we need to search for a new service. You clearly are not interested in providing this feature, and we are tired of having to jump through a thousand hoops just to do what EVERY OTHER program allows. I am determined to be off your service by the end of the year now.