Invoicing - Customers to pay deposits on invoices
To have the ability for customers to pay deposit through invoices
Purposes: Business can just send one invoice to customer/client, so they don’t have to send multiple invoices when it comes to part payment.
Hey community, we want to acknowledge all the feedback you’ve provided on this idea. We know from your comments here and through other channels that taking deposits or partial payments on invoices is a crucial part of the workflow for many businesses, whether it's to cover initial costs or to confirm a new project.
In terms of current options, within Xero there is the ability to create prepayments. Alternatively there are some third-party apps that serve these needs, too.
However, we do want to share that our product team is actively working on a solution that'll allow you to request and accept deposit payments.
While we can't give specifics on a timeline as yet, please know that this is a priority for us. We're grateful for the detailed feedback you've provided so far, which has been invaluable in getting us to this point.
We’ll be sure to keep you updated on our progress right here on this thread. Thanks for being involved and sharing with us through community product ideas!🙂
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Joss Wood
commented
This feature would be absolutely critical to our business, however it would be useless if we can only use through Stripe!
So far we have only been able to figure out how to make it work for our business by sending our clients the statements with links to the separate invoices, which really doesn't fit the aesthetic we desperately need for our high end clients.
Please make this feature available directly on Xero connected to our current bank accounts, without any need to link to Stripe!
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Andrew Castles
commented
Surely, you don't have to be connected to Stripe to use this feature... Surely....
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Lakes Property Solutions
commented
I hope this includes progress payments within the same invoice so my customers need to have clearer information on that too?
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Nicole Neale
commented
I've been waiting for years for this and on the innovations page it looks like this is only going to be available if you connect Stripe with Xero. Not helpful to customers who don't have that service.
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Mark Davies
commented
I take a 50% deposit on all of my orders for made to measure blinds, if for some reason the order is cancelled the blind wouldn't fit anywhere else and would be a complete loss, the deposit helps to cover that eventuality.
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Vicky Taylor
commented
This is an area where we are struggling with Xero. We take deposits daily and its the only process we cant automate with Xero. Its great that an up date is coming as soon as March 26. I for one will be looking forward to this!!
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Laurence Fletcher
commented
Thanks Ben "available when you connect Stripe with Xero" doesn't fill me with confidence! We do most of our through bank transfer.
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Ben Horrigan
commented
"Secure deposits upfront to start work with confidence"
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Laurence Fletcher
commented
Hi @Ben Horrigan I couldn't see this in the link, what's the heading for it?
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Ben Horrigan
commented
FINALLY... Xero have announced that this is coming soon, hopefully in March. Only took 14 years 😂
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Reid Large
commented
So many tradies like myself require a deposit to proceed with a job. It is critical that I have the ability to invoice my client with the full amount for the job but then give them the ability to pay a preset % deposit amount. This flow/process is so much smoother than any other way we currently do it and requires much less admin work. Please, Please add this feature in.
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Emma Morris
commented
I appreciate Xero finally making a statement about this in August. Unfortunately, it isn’t a very strong commitment and feels more like an attempt to ease the pressure around this issue than to actually resolve it.
If we’re still waiting for this feature a year from now, we’ll be moving to another platform that already offers this feature. The workarounds have become too cumbersome, and we simply don’t have the time or capacity to keep managing this issue.
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Edmund Lodewijks
commented
We make products to order, and need to send out prepayment invoices to receive payment in advance.
This is not the same as a quote. Once a quote is accepted, I would like to convert it into a Prepayment invoice. Or just be able to create a Prepayment invoice. This could then be linked to a prepayment when it arrives in our bank, and later assigned to an Invoice which we send when the order is shipped.
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Frankie Yuen
commented
Dear Xero team and other paid customers,
In case everyone is not aware, this feature was first raised by Xero Team (Admin, Xero) on August 17, 2015 4:15 PM. It's been 3,739 days since Xero do not have this feature. How much extras have Xero been raising the subscription fee since that day?
More than 10 years. -
Helen Schafer
commented
It was great to also hear at Xerocon that the deposit feature is being developed. In the mean time I'm finding Xero Projects a good way to link together multiple invoices for one item or project as well as using repayments, - if another app is not in play.
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Kelly Parslow
commented
If I had known that Xero didn't have this basic functionality I would have gone with a different program. As soon as I find a better program I'm switching
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Robert Berlin
commented
We got around this issue by upgrading to Projects. In that version of Xero, you can send a deposit invoice.
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Emma Morris
commented
Great news, but saying that you can't give "specifics on a timeline" feels like a deflection. A clear commitment to this idea is not really present, it feels like you're kicking the issue down the road to take the heat out of our collective frustration.
Please prioritise this because it's too important of a feature to us, and we can't afford to be hanging around for another year in hope that you'll add it.
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David Burke
commented
Awesome!
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Aaron Clore
commented
This is exactly what I wanted to see from xero especially with the price increases. Please let me know if I can help guinea pig ;-)
I'm really looking forward to what you guys come up with.
Keep up the good work xero~