Settings and activity
248 results found
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21 votes
An error occurred while saving the comment 
Andrew Syme
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255 votes
Hi everyone, we're looking into this idea as part of research our teams are doing on managing employees, particularly looking at our customer's experiences onboarding new hires and setting them up in payroll.
Knowing the interest from our community in this here, we wanted to share an opportunity to get involved.
If you'd be willing to take part, our teams will be scheduling sessions which will be about 60 minutes via video call.
You can share your interest by taking a few minutes to fill in this form ✍️ - We really appreciate your time.
Thanks, and I'll make sure to share any outcomes from this discovery back with you all here.
An error occurred while saving the comment Andrew Syme
commented
It go nowhere !!
An error occurred while saving the comment Andrew Syme
commented
Include an Invite to Xero Me
Andrew Syme
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270 votes
Hi everyone, we understand you'd like more consistency in the documents you send from Xero and appreciate all your feedback on Remittance customisation here. While we have longer terms intentions to improve branding across Xero, this is not roadmapped for development at present.
We'll continue to stay connected to the idea here and engage to share when there is opportunity to develop in this space.
An error occurred while saving the comment Andrew Syme
commented
Hi Kelly, Whilst I understand that there are longer term plans to improve the branding in Xero, This defiency has been there since the product was first released and frankly trying to improve something that doesnt exist, is not an easy task.
Andrew Syme
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7 votesAndrew Syme
supported this idea
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189 votes
An error occurred while saving the comment Andrew Syme
commented
@ https://productideas.xero.com/users/6584964344-a-a
A A can you please make contact via email Andrew.Syme@firstclassaccounts.com
Some feedback
The app doesn't seem to download anything - so obv I am missing some step ??
Would be nice to have a feedback option in the menu ??
Perhaps consider a common request of "Move a Bank Transaction (eg Spend Money) from one bank account to another"
I like the look and feel - but it would connect to Demo ?
Contacts needs to be refined to Customers only ?
Also the export Attachments function looks interesting - Maybe a help section ?Andrew Syme
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20 votes
Hi everyone, while we appreciate and initially provided a solution for the idea here within the new invoicing email modal, we wanted to return as after further testing this feature has needed to be removed.
That said, we know being able to add basic formatting to your emails is important to some of our customers and while the tool bar has been removed you can still add basic html formatting to your emails to bold, add italics or underline text within the invoice emails you send to customers.
- Bold = <b> and </b>
- Italics = <i> and </i>
- Underline = <u> and </u>
We understand not all customers are familiar with these tags so I've added an example image that shows the different tags that can be added and how these will show instantly within the email preview so you can make sure you email looks as you expect.
If…
Andrew Syme
supported this idea
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227 votes
Hi team, while we don't have immediate plans to change the placement of buttons on new invoicing we're interested in staying close to this feedback and I'll move the idea to Under review for the time being. We'll return to confirm any outcomes.
An error occurred while saving the comment Andrew Syme
commented
Can someone please explain this request to me ?
New Invoicing has Auto Save. So All changes are automatically saved unless there is no Contact. Xero will not save an Invoice without a contact.
When does anyone intend to use the Save Button ?
As for Save and Close, What point ? Just click on the Breadcrumbs to get back to Invoices.Andrew Syme
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62 votes
Hi everyone, we understand why people would want to be able to apply a credit note within a locked period however we wanted to provide more context on the purpose of lock dates and reasons for the way they work at present.
Basically put lock dates prevent users making changes to the accounting records prior to the lock date. Their role is to prevent unintended changes which would alter reporting outcomes be they financial reports, VAT/GST/Sales Tax reports etc. Lock dates ensure financial data is accurate and trustworthy.
When a credit note is allocated to an invoice the allocation date is dated the later of the two documents, the first day where both exist. Credit note allocations require creating journals on both a cash and accrual basis, which is why if both the invoice and the credit note are in a locked period, the allocation can’t be done. Those journals…
An error occurred while saving the comment Andrew Syme
commented
Hi Kelly, Thankyou for that explanation. It was a good explanation of how the Lock Periods and Credit Note application works. Knowing this means that we can improve our process and use clearing accounts to clear invoices / credit notes in locked periods.
All Good. BUT, Can we please get a few BUGS fixed.
Firstly, if an Invoice and Credit note are BOTH in locked periods, then there should be No Credit to apply showing in the Invoice Screen
Simarly, in the credit note application screen the Open Invoices in locked periods should NOT be available to be allocated.
Thirdly, In The meantime, when doing an application of a Locked Credit in an Invoice, can we get an ERROR message instead of the current message " $X Credit Applied to Invoice ABC999"
Thankyou.
Andrew Syme
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183 votes
Thanks for your engagement here, Charl. While not a complete solution you may find the use of the 'Home' button on your keyboard helps you quickly navigat back up the page 🙂
Andrew Syme
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91 votesAndrew Syme
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1 voteAndrew Syme
shared this idea
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10 votes
Is there a specific element / field of the transactions that you're trying to search by?
Currently there are a range of details that you can search by and Xero will return results for transactions that have been entered in your org (reconciled or unreconciled)
Andrew Syme
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10 votes
Hi all, I wanted to share that while there's no export option on the Account Transactions screen itself, it is possible to export a list of unreconciled Account Transactions with the Business Bank Account Reconciliation Summary report. If you export a copy of this to Excel you'll find the sections for Plus Outstanding Payments and Less Outstanding Receipts which are the unreconciled account transactions. Hope that helps 😊
An error occurred while saving the comment Andrew Syme
commented
Hi Hannah, How can I run the Business Bank Account Reconciliation Summary report for ALL the Bank Accounts in one Report ?
Andrew Syme
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639 votesAndrew Syme
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27 votes
An error occurred while saving the comment Andrew Syme
commented
Hi Kelly,
Thankyou for that useful tip. But the Attach to NEW Invoice DOESN'T WORK from the files or from a folder. The screen goes to the invoice, but it doesn't attach it as there is no contact. Please see product IdeaAn error occurred while saving the comment Andrew Syme
commented
Great that New Invoicing can now add attachments from the Inbox - Yay
BUT, the key functionality of being able to return the file to the inbox when it is removed from the invoice is still missing. Removing an attachment from an invoice DELETES it, Gone. Cannot be recovered.
Tip: ALWAYS Download your attachments before removing them from invoices, regardless of Needing them.Andrew Syme
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13 votesAndrew Syme
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68 votes
Hi everyone, further to my recent update about our teams looking closer into the flows around attaching files to invoices, our product team have also started more research to get a better sense of our invoicing users for future improvements. We wanted to reach out to you all here to invite you to contribute through this survey. All your feedback will be deeply valuable to the team.
I’ll keep you updated on any progress around this idea specifically.
An error occurred while saving the comment Andrew Syme
commented
The functionality to Add a New Invoice from the files area is Broken as the file is not attached to the New Invoice.
Andrew Syme
shared this idea
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37 votesAndrew Syme
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11 votesAndrew Syme
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117 votesAndrew Syme
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@Gavin Ander, Have you considered using "Smart" docx Templates where for example the Payment terms (Bank Account) may be different depending on the Currency of the Invoice.