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← Share and support customer ideas for Xero

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  1. Receive an email notification when invoices are paid via stripe.

    2 votes

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    2 comments  ·  Invoices & quotes » Payment services  ·  Admin →
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    submitted  ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

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    Ann Lewis commented  · 

    Hi, we use stripe for card payments and we receive an e-mail direct from Stripe confirming the invoice that has been paid. If you go to communication preferences and transactions and balances within Stripe itself there are options for receiving e-mails one of which is for successful payments.
    Hope this helps.

  2. Customer Statement - Send an overdue invoice statement

    329 votes

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    52 comments  ·  Invoices & quotes » Invoicing  ·  Admin →
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    In discovery  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, it's great to have the insights from your support and comments here. We understand how sending overdue statements would help in cashflows and reduce steps in following up on the most important payments from customers.

    We appreciate the needs you've shared and want you to know this is high on our teams radar. While it's not on the roadmap just yet, this is something we'd like to address and the team have done some initial discovery of.

    We'll be sure to share further updates on this with you all, here.

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    Ann Lewis commented  · 

    This would be a great function and save so much time.