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  1. 514 votes

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    Hi everyone, we thoroughly appreciate your engagement and sharing how custom fields would be advantageous to you here.

    With lots of work for 'building on beautiful' underway atm, we want to be honest that custom fields is not planned in the near term.

    Some in the idea here, may find the recent addition of Notes that can be added within the Contact Details section of a contacts record useful in being able to record and view specific detail relative to a contact at present - More on this shared here

    We'll continue to evaluate the viability of largely voted ideas such as this when there is resource, however this unlikely in the next 12 months.

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    Marion Gosteli commented  · 

    This would make a huge difference when a client needs to quote their supplier job number plus their customer's purchase order number - currently one or other ends up buried in the body of the invoice, which can result in rejection/non-payment of the sales invoice.

    Marion Gosteli supported this idea  · 
  2. 204 votes

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    Hi everyone, we thoroughly appreciate hearing where our users would like to see change across Xero. We also hear feedback through many other sources, and realistically while we’d love to, we simply cannot work on all things at once. Our product teams must make hard choices on where, and what to develop everyday, to continue delivering consistently high value to our customers.


    That being said, there are no plans to make Xero a fully functioning email system for communicating with your contact base, like what’s being asked here. Focus for the team at present is needed on more critical projects, such as building on beautiful. There are many integrations available through our ecosystem, if you don’t find one specifically for sending out bulk emails to contacts, you could approach a custom-cloud integrator to build one for you at a fee.


    I know this isn’t the news you’re hoping…

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    Marion Gosteli commented  · 

    I agree that this would be an extremely useful facility - especially in terms of updating all contacts to a change which affects all globally i.e. change of address, telephone number, email address etc

    Marion Gosteli supported this idea  ·