Settings and activity
2 results found
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325 votes
Hi everyone, thanks so much for sharing your comments and support for this idea. We really get why you'd like a central report, so you can check each customer's payment history just to see who's paying late.
Currently as mentioned in the discussion here, you can see a customer's average days to pay on their individual contact record, but we know this isn't the same as having a single report for all your customers.
While we can see there's a lot of interest in this, it's not on our current roadmap for development. Community members will still be able to vote - So we'll continue to keep a close eye here and will let you know if anything changes.
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Atelier Accounts
commented
Essential for me. Currently having to go into every contact to see the average
Atelier Accounts
supported this idea
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172 votes
Hi community, thanks for your interest in this idea. Just wanted to pop in here to share, for those who aren't already aware, that you can export the Receivable Invoice Summary report. The report has a 'Last Payment Date' column that you can add to it which is useful for finding customers who habitually pay late so that you can take appropriate action.
To be transparent, building a feature to show the average days to pay by customer isn't on our roadmap at this time, but we'll be sure to update this idea if that changes in future.
An error occurred while saving the comment Atelier Accounts
commented
It would be easier to see this information on a report instead of looking at each contact individually.
Atelier Accounts
supported this idea
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Yes, I do "Receivable Invoice Summary" add a column to "count days" from invoice date to payment date, then do an average from those figures. A real faff and time consuming but it works.