Skip to content
← Share and support customer ideas for Xero

Settings and activity

1 result found

  1. Contacts - Allow multiple addresses for a single contact record

    1,293 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    422 comments  ·  For small businesses » Contacts & communication  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    In development  ·  AdminKelly M (Community Manager, Xero) responded

    Thanks for your continued engagement and valuable feedback on this long-standing idea, everyone. We've been carefully reviewing your comments and want to acknowledge the clear sentiment of frustration regarding the current limitations around managing multiple addresses for contacts, particularly for invoicing and delivery purposes, and that this is a critical feature to many of you.

    We want to share an update on our progress here - We're pleased to confirm that the foundational work for handling multiple addresses has been completed within the Contacts area of Xero. This was a crucial first step. Building on this, now that all customers are on the new invoicing experience our product team has moved into the discovery phase for adding multiple addresses directly within invoicing. This means they are actively exploring the best way to implement this functionality to meet your needs effectively.

    We appreciate your patience as we work through the complexities…

    An error occurred while saving the comment
    Toni Garrigos commented  · 

    Hi Kelly Munro,

    Why the delivery address has to rely on contact data? Why not creating an additional field in the invoice page and the delivery address gets linked into each individual invoice like other fields (Reference, items, description of goods,....) That way the invoices won't change.

    I am sure that won't take too long to implement...

    An error occurred while saving the comment
    Toni Garrigos commented  · 

    Very disappointed after been sold Xero as very intuitive and easy software and turns out that one of the most basic fields on invoicing is not been implemented from the start. I cannot believe that every time we have to resend invoices we have to type manually the delivery address and save it in the pc doubling the work and making other functionalities on Xero worthless.

    This is a very basic functionality and the fact that changes the invoice details based on the contact address is just very poor.

    I hope you can resolve this very soon as I can see people are been asking for a few years already and nothing is been done yet.

    Toni Garrigos supported this idea  ·