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  1. Customer Statement - Automated statements for contacts

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    114 comments  ·  For small businesses » Contacts & communication  ·  Admin →
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    submitted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, apologies we've not provided an update here before now. Over the past year there's been a lot of development throughout Sales, more centralised around the new invoicing experience. With the upgraded technology new invoicing is built on we've been able to begin developing the send experience, with improvements to customise and send invoices, and help you get paid faster.

    Being able to automate the send of customer statements is high on our product teams radar, however we want to be transparent that this isn't planned in the short term. As we continue to develop and uplift throughout the Sales experience this is definitely an area the team will draw closer attention to, however with lots of different projects on the go we aren't able to bring focus to this right now.

    I want to assure you we'll keep reviewing this idea, and will share as soon as there's…

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    Hannes Olivier commented  · 

    Well, since XERO doesn't care to read, respond or change anything. I'm moving all my companies to Sage Online. Pricing is the same, the system is user friendly and the support from them is amazing. Xero truely is a joke.

    https://www.sage.com/en-za/sage-business-cloud/accounting/#pricing

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    Hannes Olivier commented  · 

    I think we can all agree that XERO doesn't care about their clients.

    I'm happy to say that we're moving over to SAGE Online. XERO is absolutely abysmal. Look at how old this comment is, and yet XERO hasn't even responded with a "Wow this is a **** idea" or a "We'll look into it".

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    Hannes Olivier commented  · 

    Nevermind everybody. After waiting for 12 months I’m taking all my companies to Sage Intacct.

    Also, Sage answer their phones when you phone them.

    I’m more disappointed in Xero than I am in my ex girlfriend….😒

    Hannes Olivier supported this idea  ·