Enter your idea

Hey everyone,

Check out Statey on the Xero app store. It does exactly this:
"set and forget" smart-lists for customer statements.

Also offers better statements, with things like sections for outstanding, age analysis, and activity.

A nice, neat solution. Sure, its an extra, but a handy one while we wait for Xero.

This should form the basis of any accounting program. It will make a life a lot easier, save time and increase productivity.

Regards Chad

Kelly, a section on the contact card with:

[ ] automatically send statements [Y/N]
[ ] only if there is an outstanding balance (otherwise always)
<dropdown> how often? (options: weekly, monthly)

The remaining question is which People in the contact record to send the statement to. The default could be All but I expect that there are some customers of Xero who would benefit from being able to select which kind of automatic emails each Person in the Contact receives (auto-invoice-reminders; auto-statements and possibly other auto-communications in the future), so that structure might be worth building now.

Kind regards, Giles

I am a Duck Farmer. Even I can see this is necessary.

https://feedback.xero.com/jfe/form/SV_2uH4iLGyZU25pVs

I hope everyone who is frustrated about this does the survey in the link from Kelly above to let zero know statements are important (who knew right??!!)

Adding to the thread below; hugely time consuming task that could be easily automated and would be a huge value add to finance function as well as sales and sales support staff.

Why is this so hard? We’ve been asking for the ability to automate the sending of statements for almost FOUR YEARS according to the oldest post on this thread. Tick a box in the customer contact, set the date statements should be sent, set the preceding period they should cover…walk away. Instead we’ve had loads of useless updates like redesigned dashboards that add zero tangible value or benefit to what existed before.

Hi ADMIN,

It would seem to be a great idea an easy to put into place However we are still talking about it .. the amount of time this process takes due to it not being able to be automated at this point is a joke.
When I reviewed the email sent to me letting me know all the improvements XERO team have made not one was anything to rave about.. focus on the user friendly complaints that would save money an time in manually processing so we all can stop talking about it an how much effects us an start to rave how good it is that it’s finally happened.
Also care in mind the majority of users that don’t complain about it as part of the figure of users it’s effecting. Also picture you if you were in our position and how much time it would take you to manually send statements monthly to 200-300-400-500 customers.
Hope to hear that you’ve done something with this as enough is enough it’s getting beyond a joke!

I'm happy to join in. It's about more than just using statements to chase invoices, though it's useful to automate a link between the two, it's the ability to set and forget depending upon a particular customer's requirements.

We invoice up to 500 businesses a month and service almost 2000 businesses in all. Some like a statement at month end whether they owe us money or not. As an automated feature in the contact card (like invoice reminders) you cold tick a box for automatic statements and set when they are sent.

It would be nice to not have these customers having to chase these statements all the time. There is zero value add in the time I spend doing this and it could easily be implemented (and should have been).

All this being said, linking it to overdue receivables is useful.

It would be useful if an automatic statement of account is sent when full payment of invoice has been received or at end of month.

Oh yes, please!!!! On the first day of the month, any client with a transaction in the prior month should be emailed a statement.

it will be very usefull. Invoice reminder is very usefull when relation is one customer to one invoice. So in many bussines operations usually have one customer to several invoices. So in that case it will very usefull be able to send statemente in automatic way, similar to invoice reminder.

I find this very very fascinating that Xero, the dominant player which has a market cap of almost 30 billion (well, at one point in time), took 11 years & counting, to "research" for this one idea.

Hey Andrew,

It looks like Xero may be investigating this. Which is exciting.

In the mean time, check out Statey.app (a plugin on the Xero app store). It provides this as an interim solution, albeit paid-for.

I have asked for this a couple of times over the years, its not insurmountable but as the business grows and we have more companies we Invoice its adding a larger time overhead that we should not have to deal with for something seemingly so simple

Wow. I have one customer who wants a monthly statement. I've just been sending them manually as it's no big deal. But I decided to see if I could automate it and came across this thread, and I have to say I'm stunned by the lack of interest from Xero to fix something so simple that is clearly a massive drain on many users' time. I'll say it again: wow.

Adding this feature doesnt appear to be a difficult build for Xero based on the auto reminder function for overdue invoices.

It would seem most sensible to simply add this as an option to the Invoice reminder system - ie. automatically send a statement (by way of a polite reminder) on day 1 of an invoice being overdue.

The mechanism is already in place...why not extend it to sending statements rather than invoices ?

Can this be automated with a third party App in the meantime? For example, when final payment is received Zapier or Make triggers the send statement or download from Xero and send via email?

This has only took 10 years to implement or should we say review, a critical part of any accounting software. Not really had many new features come along ever since I've been using Xero but yet the yearly price goes up for no reason.