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  1. 1,225 votes

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    Hi community, we understand your needs in this feature and want to assure you were taking on board all your feedback. 

    As many of you accustom to this idea will know, multiple addresses requires a complex solution. It's been something we’ve been moving towards for some time and we’ve done a lot of back end work that will allow us to bring it to you in the future. 

    We have 12 different products within Xero that rely on contact data, as well as many of our app partners. This means that contacts need to seamlessly flow across technology, products and all connections on Xero. And that’s exactly what we’ve been working on. 

    One of the reasons we announced the retirement of classic invoicing is because many of the features being asked for, just can’t be brought into classic invoicing. The old technology has too many technology limitations to enable this.…

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    Trevor Antell commented  · 

    Maybe if each and every one of the 1,222 who have voted for this requests an update, it may trigger an algorithm to prompt a response

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    Trevor Antell commented  · 

    I gave up some time a few years (around 8 or 9 from memory) ago (on Xero request, and I am sure I wouldn't have been the only participant) to provide customer/user input on this requirement (and other proposals) - at the time the immediate feedback I received that it was likely to take around a year but was important and would happen. I have requested updates from the development team contact I had at the time, but after 3 years, they stopped responding. Incidentally, the updates that I did receive were that it was coming soon!

    Overall, Xero is an excellent fit for our requirements, but this remains a disappointment in terms of delivery, communication, and commitment.

    Can I respectfully request an official update with some firm dates please.

    Trevor Antell supported this idea  ·