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  1. Reporting: Customer Payment Performance - payment date and number of days late

    357 votes

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    92 comments  ·  Reports & tax » Reporting  ·  Admin →
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    Accepted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, we appreciate the continued trend in support through this idea, and feedback to my last update. We recognise how valuable it is to have clear visibility of your customer payment performance, so you can quickly review payment dates and days late across customers without needing to check each contact individually.

    We want to share that we’re currently working on reports to give businesses better visibility of payment performance, with our initial focus on the supplier side through a new 'Supplier days to pay detail' report showing historical payment behaviour across suppliers.

    Once that’s rolled out, we’ll begin work on additional reports for the Sales side with customer payment performance.

    I’ll return to share as work on customer reporting is picked up and progresses. Thanks

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    Sally Bailey commented  · 

    This needs to be added to allow proper analysis of payment trends for our customers and for effective credit control

    Sally Bailey supported this idea  · 

  2. Reporting - Show average Days to Pay by customer

    220 votes

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    43 comments  ·  Reports & tax » Reporting  ·  Admin →
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    Accepted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Thanks for everyone's feedback and the strong support for a report that shows average days to pay by customer. We know this visibility is important for businesses wanting to identify habitual late payers and make better credit and cash flow decisions.

    Right now, we've begun work to develop reports that improve visibility of payment performance. Our immediate focus on the supplier side and a new Supplier days to pay detail report that'll show historical payment behaviour across suppliers.

    Once that’s rolled out, we’ll begin work on additional reports for customer payment performance, which will solve the needs in this idea.

    I'll be back to update you all here as work for customer reports gets underway. 🙂

    Sally Bailey supported this idea  ·