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1. Contacts - Allow multiple addresses for a single contact record

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   422 comments  ·  For small businesses » Contacts & communication  ·  delete…  ·  Admin →
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   In development  ·  AdminKelly M (Community Manager, Xero) responded

   Thanks for your continued engagement and valuable feedback on this long-standing idea, everyone. We've been carefully reviewing your comments and want to acknowledge the clear sentiment of frustration regarding the current limitations around managing multiple addresses for contacts, particularly for invoicing and delivery purposes, and that this is a critical feature to many of you.

   We want to share an update on our progress here - We're pleased to confirm that the foundational work for handling multiple addresses has been completed within the Contacts area of Xero. This was a crucial first step. Building on this, now that all customers are on the new invoicing experience our product team has moved into the discovery phase for adding multiple addresses directly within invoicing. This means they are actively exploring the best way to implement this functionality to meet your needs effectively.

   We appreciate your patience as we work through the complexities of adding this to ensure a robust and user-friendly solution. We'll provide further updates as we move forward with the development.

   Thank you again for your passionate feedback and for helping us prioritise the features that matter most to your businesses.

   Thanks for your continued engagement and valuable feedback on this long-standing idea, everyone. We've been carefully reviewing your comments and want to acknowledge the clear sentiment of frustration regarding the current limitations around managing multiple addresses for contacts, particularly for invoicing and delivery purposes, and that this is a critical feature to many of you.

   We want to share an update on our progress here - We're pleased to confirm that the foundational work for handling multiple addresses has been completed within the Contacts area of Xero. This was a crucial first step. Building on this, now that all customers are on the new invoicing experience our product team has moved into the discovery phase for adding multiple addresses directly within invoicing. This means they are actively exploring the best way to implement this functionality to meet your needs effectively.

   We appreciate your patience as we work through the complexities… more

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   Yanik Tremblay commented  ·  26 November, 2022  ·  Edit…  ·  delete…

   Good morning XERO,

   Could we have an ETA for this request. It appears to be a feature that has been asked for years.

   In resume: Providing us with the capacity of entering multiple addresses per ORG with also the possibility to put 1 person responsible per addresses.

   This use case is a reality with many businesses.

   We really need this feature.

   Thank you for

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   Yanik Tremblay commented  ·  29 October, 2022  ·  Edit…  ·  delete…

   Good morning,

   In our case, we would need multiple addresses and multiple contact. For 1 big ORG, we have multiple addresses and in each of these addresses, it is most of the time, another contact responsable for payments/invoice. These features are essential for us. Thank

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   Yanik Tremblay supported this idea  ·  29 October, 2022