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  1. 76 votes

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    Hi everyone, we thoroughly appreciate your engagements with us here, and helping us understand future improvements that could enhance your use of Xero for managing your practice.

    As you'll have likely seen we are in the process of releasing new client and staff experiences to unify our practice tools under what will soon become Xero Partner Hub.

    With the current work in progress we want to be open that bulk updates like what's being asked here aren't in the roadmap atm, however this will be something we consider as we keep revising our roadmaps. If there are any updates we will share on this idea.

    Claire Perkins supported this idea  · 
  2. 63 votes

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    Hi everyone, thank you to all those that contributed to our teams discovery in this space.

    We also really appreciate all that's been shared about why having a record of communications sent to your customers is important for your follow-up and record-keeping.

    Coming off the back of our teams research we're in the process of releasing payment follow-ups, a new feature that helps merchants manage chasing overdue invoices.

    We want to be upfront here that we don’t currently foresee adding an option to send yourself a copy when sending invoice reminders specifically.

    That said, with more investment into the new payment follow-ups feature our team will consider how to give merchants visibility of the follow-ups sent through Payment follow-ups as a future improvement and your feedback here is valuable to this.

    We appreciate everyone who's shared their experiences and helped us understand what visibility is needed when collecting payments.

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    Claire Perkins commented  · 

    100% agree this would be extremely useful. I don't really want to be adding my email address as an additional contact to every client, to be able to receive a copy of the invoice reminder email as proof of the invoice reminder being sent.

    Claire Perkins supported this idea  · 
  3. 28 votes

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    Hi community we appreciate your feedback on the limitations of branding within Xero right now. While we are looking into improvements to branding and simplifying how customers customise their invoices, we don't have any plans at this stage to increase the # of branding templates that can be set up in the short term.

    In consideration of those in the discussion who's workflow consists of creation of recipient created tax invoice, Xero does not currently have a feature to directly support these transaction types, however we have an idea specifically for this that you may be interested in adding your support to. This is not something we have plans for right now, but we are watching the feedback for this and will share if there's any updates, there.

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    Claire Perkins commented  · 

    Please can we have more than 15 custom docx branding theme templates. We could do with at least 20... please....

    Claire Perkins supported this idea  ·