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  1. Reporting: Customer Payment Performance - payment date and number of days late

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    92 comments  ·  Reports & tax » Reporting  ·  Admin →
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    Accepted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, we appreciate the continued trend in support through this idea, and feedback to my last update. We recognise how valuable it is to have clear visibility of your customer payment performance, so you can quickly review payment dates and days late across customers without needing to check each contact individually.

    We want to share that we’re currently working on reports to give businesses better visibility of payment performance, with our initial focus on the supplier side through a new 'Supplier days to pay detail' report showing historical payment behaviour across suppliers.

    Once that’s rolled out, we’ll begin work on additional reports for the Sales side with customer payment performance.

    I’ll return to share as work on customer reporting is picked up and progresses. Thanks

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    JD Furlong commented  · 

    Hi there,

    Really glad that this is moving along.

    Q - why are you starting with Suppliers. Surely as the business owner I know when I pay my suppliers, that's a controllable issue by my business. What's needed is insight into when customers pay, this helps manage cashflow.

    Given that Xero's adverts are all about 'manage cashflow and get paid quicker' it strikes me as strange that you start on the opposite side, i.e. Suppliers, of what has been asked of you, which is customer pay dynamics.

    Please can you explain?

    JD

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    JD Furlong commented  · 

    This would be great. It's been 8 years in the making?

    JD Furlong supported this idea  ·