Skip to content
← Share and support customer ideas for Xero

Settings and activity

1 result found

  1. Notification | Xero Tax - Email when a return goes to Error tab

    109 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    14 comments  ·  For accountants & bookkeepers » Xero Tax  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    under review  ·  AdminKelly Munro (Community Manager, Xero) responded

    Totally understand how notifications of errors can improve efficiency and handling of returns in Xero Tax (AU). Thanks for all your input and sharing on this idea, everyone.

    While we have a few pieces of work underway atm, this is something our team are looking to develop. We're going to move this to Under Review and as we have more info and progress we'll return to share this with you all, here. 🙂

    An error occurred while saving the comment
    Kirsty Fox commented  · 

    Because I didn't get an email advising me of an error, a client has lost $3400+ in child care benefit. I filed the return and packed up as it was my last one for the financial year and went on leave. I didn't know until I came back.

    You can send an email when a payroll has a filing error - why can't you do the same with a tax return. I'm sorry but that is BS and just not good enough. Software I previously used gave you an error when you lodged, not some time after.

    Kirsty Fox supported this idea  ·