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  1. Notification | Xero Tax (AU) - Email when a return goes to Error tab

    118 votes

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    15 comments  ·  Practice tools  ·  Admin →
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    In discovery  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, thanks for your valuable feedback and engagement with this idea. We're aware of the importance of real-time error notifications for an efficient workflow.

    While we can' make any commitments at this stage this is something our product teams have lined up for exploration a little later this year and we'll be sure to keep you looped in on any progress here.

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    Kirsty Fox commented  · 

    Because I didn't get an email advising me of an error, a client has lost $3400+ in child care benefit. I filed the return and packed up as it was my last one for the financial year and went on leave. I didn't know until I came back.

    You can send an email when a payroll has a filing error - why can't you do the same with a tax return. I'm sorry but that is BS and just not good enough. Software I previously used gave you an error when you lodged, not some time after.

    Kirsty Fox supported this idea  ·