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  1. Reporting: Customer Payment Performance - payment date and number of days late

    355 votes

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    92 comments  ·  Reports & tax » Reporting  ·  Admin →
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    Accepted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, we appreciate the continued trend in support through this idea, and feedback to my last update. We recognise how valuable it is to have clear visibility of your customer payment performance, so you can quickly review payment dates and days late across customers without needing to check each contact individually.

    We want to share that we’re currently working on reports to give businesses better visibility of payment performance, with our initial focus on the supplier side through a new 'Supplier days to pay detail' report showing historical payment behaviour across suppliers.

    Once that’s rolled out, we’ll begin work on additional reports for the Sales side with customer payment performance.

    I’ll return to share as work on customer reporting is picked up and progresses. Thanks

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    Lisa Williams commented  · 

    This has been requested for years, is Xero going to look at this? To action this per customer is a very inefficient option. other programs offer this. Please relook into this.

  2. Reporting - Report that shows Repeating Invoices

    266 votes

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    103 comments  ·  Reports & tax » Reporting  ·  Admin →
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    Not in pipeline  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, we appreciate your support and feedback for having a Repeating Invoices Report. 

    We know that not having a dedicated report for your repeating invoices can present limitations when trying to forecast sales.

    As noted by others in the idea, while not a complete solution there is the Receivable invoice detail report, that will provide results for invoices that have already generated from a repeat invoice template. There is also Short term cashflow predictions in Xero Analytics Plus that can predict recurring cash transactions based on the past 3 months reconciliations. 

    For more comprehensive forecasting, some users have found third-party apps that integrate with Xero to be helpful - You can view the full suite of official apps on our Xero App store. 

    While we understand these aren't ideal long-term solutions, I want to let you know that there's no work currently planned to develop a specific…

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    Lisa Williams commented  · 

    We are a membership organisation and invoice annually. To pull a report on repeating invoices is critical to being able to budget and plan for our organisation. Even if it was just the ability to download a list to excel with the planned date and amount due on them would be helpful. Looking into some of the help threads, it is something users have been requesting for several years.