Settings and activity
2 results found
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652 votes
Hey everyone, we've seen all your votes and comments, and we totally get it – not being able to schedule one-off invoices or pick specific send times is a real pain point. Your feedback makes it clear how much time it costs you and how it can affect your client relationships.
Right now, repeat invoice templates go some way to providing some automation. But we know that's not quite what you're asking for when it comes to those one-off invoices or more precise timing for all your emails.
The good news is, our product team is digging in to the work that'd be needed to develop a solution, and figuring out the best way to make this happen. While we can't give any promises just yet, please know that your feedback is a huge part of this discovery process. Keep those comments and votes coming!
We'll post another update here…
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Graham Deck
commented
So far I have never seen Xero action anyone's request for an enhancement. I suspect the are still busy working on the first version of Single Touch Payroll as that was their excuse for many years. Or maybe it is this really recent new thing called Covid. They will have some excuse for not listening to their customers.
Graham Deck
supported this idea
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134 votes
Hi Community! Thanks for your active and on-going participation in this idea. The volume of comments and votes highlights how important more granular user permissions are for managing your payroll processes effectively.
Improving user permissions and providing greater control over sensitive data is a key area of focus for us. While we have no specific feature to announce today, your feedback is critical in shaping the future of this part of Xero.
Because of the clear need you've all highlighted and our desire to investigate this further, we're moving this idea's status to In Discovery.
During the discovery phase, our product team will be digging deeper into the core problems you’ve raised.
We appreciate your patience as we explore this. We'll be sure to update this thread when we have more to share. Thank you again for helping us understand what matters most to you.
An error occurred while saving the comment Graham Deck
commented
Our accountants have a login for each person that can access Xero so we have a dozen people who can approve leave that really cannot approve leave, makes it very confusing for our staff.
Graham Deck
supported this idea
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I should not subscribe to the comments on this issue (or any other) as it just gets me angry. Xero NEVER actually implements any to the suggestions. Years ago I thought that taking the time to provide customer feedback was worth my time. Then after a few years of no response or comments such as "we are putting all our effort into Single Touch Payroll" I realised Xero is hopeless in doing anything for it's customers other than putting up their charges.