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  1. Reporting: Customer Payment Performance - payment date and number of days late

    325 votes

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    87 comments  ·  For small businesses » Accounting features  ·  Admin →
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    Not in pipeline  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, thanks so much for sharing your comments and support for this idea. We really get why you'd like a central report, so you can check each customer's payment history just to see who's paying late.

    Currently as mentioned in the discussion here, you can see a customer's average days to pay on their individual contact record, but we know this isn't the same as having a single report for all your customers. 

    While we can see there's a lot of interest in this, it's not on our current roadmap for development. Community members will still be able to vote - So we'll continue to keep a close eye here and will let you know if anything changes.

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    Ruth Taylor commented  · 

    Please add Customer Payment Performance / debtors days to the basic product as a customer report, the data is already in each customer's record.

    Is it correct that this requirement was requested in 2014, 10 years ago? What is the hold-up for Xero in adding this? It's a simple report field to add surely?

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    Ruth Taylor commented  · 

    Please Xero Team can we have a response on this critical report request?

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    Ruth Taylor commented  · 

    As mentioned by so many comments, the information is already calculated there within Xero as o/s days are shown for each invoice in the individual customer account. Surely it should be simple report writing task for the Xero team to bring the data together an make available as part of the reporting tools for credit control & KPI's?

    Ruth Taylor supported this idea  ·