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  1. 482 votes

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    Hi everyone, we understand how frustrating it is when important emails like invoices are filtered or blocked, and how this affects customer trust and timeliness of engagement with your transactional communications. Thank you for continuing to share examples and highlighting the impact this has on your business.

    We’ve made meaningful progress towards enabling email sending from your own domain. While progress is taking longer than we’d like, we can confirm that substantial backend work is underway. This work spans multiple interdependent teams across Xero, and there are still important steps we need to work through before we can release the capability to customers reliably.

    As we continue to develop this capability, there are a few questions that would help our product teams ensure we’re solving the majority of our users’ needs in this space, with a reliable and secure solution.

    We’d really appreciate your input on the following questions, either…

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    Adam Henderson commented  · 

    Absolutely mental that this isn't possible.

    Everyone marks @post.xero.com as spam.

    Adam Henderson supported this idea  · 
  2. 29 votes

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    Adam Henderson supported this idea  · 
  3. 33 votes

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    Adam Henderson commented  · 

    Some sort of flag that a mandate is in place would be great.

    If it could be seen on the "Invoices" screen as a column then you wont have to click into each invoice to see.

    Adam Henderson supported this idea  · 
  4. 180 votes

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    Hi everyone, apologies for the gap since our last update.

    We appreciate your ongoing feedback and additional detail that’s been shared in this thread.

    A dedicated units-of-measure field for line items isn't something we've committed to building as a standalone feature, though it's one we're actively considering as part of a wider look at extending invoice documents to better serve our customers.

    For now, connected apps in the Xero App Store remain an immediate option to meet needs expressed. We'll post an update here as this broader work develops.

    Adam Henderson supported this idea  ·