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  1. Account Transactions: Receipts - Send automated 'payment received' e-mail when payment is reconciled

    335 votes

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    116 comments  ·  For small businesses » Settings & user roles  ·  Admin →
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    submitted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi all, appreciate and understand the support in being able to automate processes such as communication of payment received with a customer.

    Though seemingly simple there are a few complexities that'd need to be accommodated for when considering the solution here - such as behaviour for re-reconciliations (Remove & redo has been used), split transactions or Mark as reconciled is used.

    Our product teams in this area are working on building on beautiful experiences throughout Bank Reconciliation, which you'd have  have experienced this first with the Reconcile tab and they are now moving through other pages and features in Bank Rec - This'll take some time and with that at the fore-front right now we want to be upfront that we don't have immediate plans to add an automated email when a transaction line is reconciled.

    As we embark work on the Account Transactions tab we'll be able to revisit…

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    Daniel Askey-Doran commented  · 

    Thomas Hoi - How did you do that? Is there an add on app required?

    Daniel Askey-Doran supported this idea  · 

  2. Notification | Send to REPLY TO email when quote accepted

    171 votes

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    submitted  ·  58 comments  ·  For small businesses » Business features  ·  Admin →
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    Daniel Askey-Doran commented  · 

    We have had clients make comments or approve quotes, and we have no idea that this has happened. Then they ring a few days later to see why we are slack... This NEEDs to be fixed

    Daniel Askey-Doran supported this idea  ·