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  1. 4 votes

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    TENG CHRISTOPHER supported this idea  · 
  2. 23 votes

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    Hi Kirsty, having looped in with the team this placeholder is not something that has been developed in new invoicing and isn't on the immediate plans at present.

    For the time being, you'll be able to use the shortcut shared in classic invoicing. We'll re-open the idea to continue building traction in this here and I'll update you if there is any progress surrounding placeholders that'd help here.

    TENG CHRISTOPHER supported this idea  · 
  3. 10 votes

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    TENG CHRISTOPHER supported this idea  · 
  4. 12 votes

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    Thank you for sharing your suggestion and outlining your desired changes. Your idea has been reviewed. It is now open for community voting and support. We encourage you to share this with colleagues who stand to benefit so they can add their vote. The comment section is also open for members to provide further context on how this would improve Xero.

    TENG CHRISTOPHER supported this idea  · 
  5. 18 votes

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    TENG CHRISTOPHER supported this idea  · 
  6. 4 votes

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  7. 4 votes

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  8. 3 votes

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    I'm sorry to hear that your email was hacked, Joanne. As you may have seen in other ideas on the site we are working to develop the History & Notes so you'll soon be able to see detail of the email an invoice has been sent too. Doesn't ideally solve for what you're asking here, so we'll continue to track this separately and update if there's any news of having more control of what you can send with the send to self option.

    TENG CHRISTOPHER supported this idea  · 
  9. 4 votes

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    Thanks for taking the time to share this suggestion Justine.

    I can certainly see how having those specific notes visible right alongside the transaction feed would improve efficiency and make sure key information isn't missed.

    While this isn't in our immediate plans to make changes in this area, this idea is open for support from other community members, and we'll keep a close eye on the interest here.

    You may also wish to vote on and share your thoughts on some similar ideas regarding how notes are viewed in Contacts:

    Contact List - Viewing notes from the Contact List

    Contacts - View all transactions history & notes from contact record

    TENG CHRISTOPHER supported this idea  · 
  10. 15 votes

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  11. 4 votes

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  12. 5 votes

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    Thanks for your feedback here, team. This helps when sharing back with our product team. I've slightly amended the title of your idea.

    We don't have any immediate plans for changing the current base results are pulled but we'll keep an eye on the interest here. I'll be sure to update you if there's any news.

    TENG CHRISTOPHER supported this idea  · 
  13. 3 votes

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    Hi Bradley, have you tried archiving and restoring contacts from the Contacts list? From here simply select the contact/s you'd like to archive and you'll see the option at the top of the list turn blue for you to click.

    When you'd like to restore a contact you'll find the Archive tab as an option from this same screen, where you can click on the contact to open it's record and there is a blue Restore option in the top right.

    TENG CHRISTOPHER supported this idea  · 
  14. 9 votes

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  15. 33 votes

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    Hi team, we appreciate the interest and rational in this idea when you trade with Contacts that might be part of a larger group.

    We want to be open that this isn't something we have plans for developing just atm, but will keep considering the idea as we continue to develop contacts in Xero. I'll share if there is any progress here.

    TENG CHRISTOPHER supported this idea  · 
  16. 4 votes

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    Hi Liew,thanks for raising this. We can see how having a dedicated field for e-invoicing IDs on a contact would make things easier, especially when you're managing different ID types and need a quick way to reference them.

    At the moment, you can enter specific IDs like the BRN, but there’s no option to add a custom or more general ID type.

    This idea’s now in the Gaining Support stage. Your input helps us get a better sense of how useful this would be across the wider Xero community, and feeds into how we prioritise updates. We’ll share more here when there’s progress.

    TENG CHRISTOPHER supported this idea  · 
  17. 4 votes

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    Thank you for sharing your idea, Stuart!

    We’ve updated the status to Gaining Support. It’s clear that having the option to manage suggested email addresses would help streamline the invoicing process and reduce the chance of sending invoices to the wrong contact.

    If this feature would improve your workflow, we encourage you to add your vote or share your thoughts in the comments. Your feedback helps inform future improvements in Xero.

    Thanks for being part of the Xero Product Ideas community!

    TENG CHRISTOPHER supported this idea  · 
  18. 4 votes

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    Hey all, just a quick update on this.

    Although we don't have any plans for this right now, feel free to share this idea with any colleagues that this could benefit so they can add their votes and comments to share how this might be useful to them, too.

    TENG CHRISTOPHER supported this idea  · 
  19. 8 votes

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    Hi Todd, have you seen credit limits? These will allow you to set a limit to how much spending a customer can make with your business. When they reach that limit you can also choose whether to restrict invoicing for that customer. This may help with the scenario you're noting here.

    TENG CHRISTOPHER supported this idea  · 
  20. 6 votes

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    TENG CHRISTOPHER supported this idea  ·