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    Thanks for your continued engagement and valuable feedback on this long-standing idea, everyone. We've been carefully reviewing your comments and want to acknowledge the clear sentiment of frustration regarding the current limitations around managing multiple addresses for contacts, particularly for invoicing and delivery purposes, and that this is a critical feature to many of you.

    We want to share an update on our progress here - We're pleased to confirm that the foundational work for handling multiple addresses has been completed within the Contacts area of Xero. This was a crucial first step. Building on this, now that all customers are on the new invoicing experience our product team has moved into the discovery phase for adding multiple addresses directly within invoicing. This means they are actively exploring the best way to implement this functionality to meet your needs effectively.

    We appreciate your patience as we work through the complexities…

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    James Moore commented  · 

    +1 to Graham's post. Had a similar experience interacting with Xero on X. Continue to bring it up there until they get this fixed. I have been with Xero for 12 years now. In year 1 I expected this to get fixed in the next year or two. It's insane how long it has taken while silly projects like the Apple Watch app were developed.

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    James Moore commented  · 

    Nah not 3 years. I requested this back 10 years ago minimum. They just keep changing the forums and merging and changing the date so it doesn't look like it's been so long. The old threads on this topic had 100s of replies if not more that were "lost".

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    James Moore commented  · 

    Please remember to bring this up with Xero on Twitter and reference this thread when you do. I'm sure they appreciate the reminders

    James Moore supported this idea  ·