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  1. Xero Mail - Send as @company-name.com not message-service@post.xero.com

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    361 comments  ·  Invoices & quotes » Invoicing  ·  Admin →
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    In discovery  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi team, we appreciate the on-going support and feedback we're receiving on this idea and pleased to be able to share this update. Our product team are actively exploring how we can best solve for the needs raised here, although at this time are unable to provide any set timeframes.

    They are very much aware of the appetite from our community on this, and as part of their exploration have reached out some users here as they gather insights.

    For the time being we'll shift to In discovery and I'll return as soon as there is more on this to share.

    Nigel Seymour supported this idea  · 
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    Nigel Seymour commented  · 

    This needs to be fixed – at the end of month when sending out invoices I can guarantee that at least a couple will not reach their destination. It is not until the following month when contacting late payers that we discover they never received the invoice!

    We then have the extra time it takes to download the invoice or send it to ourselves, then resend out from our domain!

    This shouldn't be a problem for Xero to fix...please!